Cabin Staff (multiroles Housekeeping & Front Office) - Pangalengan

Bobobox; Indonesia; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A hospitality company in Indonesia is looking for a dedicated individual to manage guest check-ins and ensure the cleanliness of the branch. The ideal candidate has at least a year of experience in the Housekeeping or Front Office department, possesses a neat appearance, and is willing to work shifts. Responsibilities include greeting guests, managing reservations, and maintaining the cleanliness of public areas. This role requires a commitment to guest satisfaction and teamwork.

Qualifications

• Minimum 1 year of relevant experience in Housekeeping or Front Office.
• Willingness to work shifts and extra hours if necessary.
• Neat appearance and well-groomed.

Responsibilities

• Greet guests and confirm their reservations respectfully.
• Check and enter guest reservations into the PMS system.
• Verify guest ID and ensure registration forms are filled correctly.
• Maintain cleanliness and tidiness of the branch area.
• Oversee stock of cleaning supplies and equipment.

Skills

Customer service

Attention to detail

Teamwork

Job description

What you will do:

• To Greet and ask about the reservation a guest in a proper manner
• Check and confirm the guest's reservation into the PMS system
• Ask for the guest's ID Card and make sure the registration form is filled correctly
• To conduct and be responsible based on the instruction of the Cabin Branch
• Leader on cleanliness and tidiness of the Bobobox Branch (pods and public area)
• Ensure stock of cleaning kits and trolley is loaded.

You will fit in this job if you:

• Relevant work experience in Housekeeping /Front Office department at a hotel/resort property for min.1 year
• Willing to work on the shift schedule
• Willing to work outside time schedule if there are urgent matters
• Neat appearance & well groomed
• Placement: Bobocabin Pangalengan, West Java