Administrative Officer

PT. LARSA TOURS GROUP; Provinsi Bali; On-site; IDR 200.100.000 - 250.126.000; Full time

Job summary

A leading travel and tourism company in Bali is seeking an Administrative Officer to support office operations. Responsibilities include managing daily administrative tasks, handling travel service bookings, and providing excellent customer service. The ideal candidate should have strong organizational skills, proficiency in Microsoft Office, and experience in office support, preferably within the tourism sector. Join us for a fulfilling career in a dynamic and innovative environment.

Qualifications

• Prior experience in an administrative or office support role, preferably in travel or tourism.
• Detail-oriented with strong organisational skills.
• Proactive attitude and commitment to learning.

Responsibilities

• Manage daily office administrative tasks and correspondence.
• Handle travel service bookings with accurate data entry.
• Coordinate travel schedules and communicate with vendors.
• Prepare travel documents and maintain client databases.

Skills

Strong administrative and organisational skills

Proficiency in Microsoft Office

Excellent communication skills

Customer-service oriented mindset

Ability to handle multiple tasks

Job description

About the role

As an Administrative Officer with PT. LARSA TOURS GROUP', you will play a vital role in supporting the smooth operations of our company's office in Bali. This full-time position is an excellent opportunity to contribute to the success of a dynamic organisation in the travel and tourism industry.

Administrative Officer – PT. LARSA TOURS GROUP

Key Responsibilities

• Manage daily office administrative tasks, including correspondence, document filing, and report preparation.
• Handle travel service bookings (hotels, transportation, tour tickets) and ensure all data is accurate and properly recorded.
• Perform data entry for customers and transactions into the company system (invoices, quotations, purchase orders, itineraries).
• Coordinate travel schedules and communicate with the operations team, drivers, and tourism vendors.
• Assist in billing processes, payment checking, and basic reconciliation.
• Respond to customer inquiries via email, phone, or chat in a timely and professional manner.
• Prepare and organise travel documents such as hotel vouchers, activity tickets, and final itineraries.
• Maintain and update client and partner databases regularly.
• Prepare administrative materials for internal and external needs (contracts, booking forms, daily reports).
• Support office operations and provide administrative assistance to management.

What we're looking for

• Strong administrative and organisational skills with an eye for detail.
• Proficiency in using common office software, such as Microsoft Office suite.
• Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels.
• A customer-service oriented mindset and the ability to handle multiple tasks and deadlines.
• Relevant experience in an administrative or office support role, preferably in the travel or tourism industry.
• A positive attitude, proactive approach, and a commitment to continuous learning and improvement.

About us

PT. LARSA TOURS GROUP' is a leading provider of travel and tourism services in Bali. With a focus on delivering exceptional customer experiences, we are committed to innovation, sustainability, and the growth of our talented team. Join us and be a part of an exciting journey in the dynamic travel industry.

Apply now for this exciting opportunity to become our next Administrative Officer!

PT RADITYA ANUGERAH MEDIKA