Customer Service jobs in Indonesia
Assistant Store Manager - Store Manager Lacoste Jakarta
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PT. BERANI MERINTIS SEJAHTERA
Assistant Store Manager - Store Manager Lacoste Jakarta
Job summary
A leading Indonesian retail company is seeking a Store Manager to lead and motivate the store team. Responsibilities include achieving sales targets and KPIs, ensuring excellent customer service, and overseeing daily operations. Candidates should have experience in retail management, strong analytical skills, and the ability to train and develop team members.
Qualifications
- Experience in retail management with a focus on team leadership and customer service.
- Strong analytical skills to assess sales performance and implement strategies.
- Ability to train and develop team members.
Responsibilities
- Lead and motivate the store team to achieve sales targets and KPIs.
- Ensure excellent customer service and brand representation.
- Oversee daily store operations including inventory and staff scheduling.
- Train and develop team members to uphold service and presentation standards.
- Analyze sales performance and implement improvement strategies.
- Maintain compliance with company policies.
- Lead and motivate the store team to achieve sales targets and KPIs
- Ensure excellent customer service and brand representation
- Oversee daily store operations, including inventory, visual merchandising, and staff scheduling
- Train and develop team members to uphold Lacoste’s service and presentation standards
- Analyze sales performance and implement strategies to improve results
- Maintain compliance with company policies and procedures
Retail & Consumer Products more than 10,000 employees.
In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segments – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.
Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie, Thomas & Friends, among many others.
As a leading retailer in Indonesia, MAP carries over 150 world‑class brands that cover many segments including:
Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.