Senior Client Advisor - Luxury Watches

PT Luxehouze Group Indonesia; Jakarta Utara; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury goods marketplace in Jakarta Utara is seeking a Client Advisor to provide exceptional service and boost sales. Candidates should excel in persuasive communication and have a passion for customer service, preferably with experience in luxury sectors. This position offers a hybrid work setup with an attractive salary, substantial benefits, and opportunities for business trips throughout Southeast Asia.

Benefits

Attractive base salary

Significant commissions

Comprehensive medical coverage

Hybrid work setup

Tablet ownership program

16 days of annual leave

Opportunities for business trips

Learning and development culture

Qualifications

• Effectiveness in persuasive communication.
• Passion for delivering exceptional customer service.
• Sales-oriented with a focus on targets.
• Experience in luxury sales is advantageous.

Responsibilities

• Share well‑versed knowledge of the brands with clients.
• Provide excellent service to clients.
• Initiate connections and build relationships.
• Manage and preserve client information.
• Continuously boost sales to meet monthly targets.

Skills

Persuasive communication

Customer service

Sales-oriented

Database management

Job description

Luxehouze is an online luxury goods marketplace with an initial emphasis on luxury timepieces such as Rolex, Richard Mille, and Patek Philippe. We are expanding into luxury leather goods and beauty products and are hiring for the Client Advisor team.

Responsibilities

• Share well‑versed knowledge of the brands with valued clients.
• Provide excellent service to clients in line with the brand’s rules.
• Initiate connections and build relationships with both existing and new clients.
• Manage and preserve client information and preferences.
• Continuously boost sales to meet monthly targets.

Qualifications

• Effectiveness in persuasive communication.
• Passion for delivering exceptional customer service.
• Sales‑oriented with a focus on targets.
• Experience in luxury sales and database management is advantageous.
• Preferably from luxury watches, jewellery, premium automotive, private banking, or a similar industry.

Benefits

• Attractive base salary plus enticing benefits.
• Significant commissions and bonuses.
• Comprehensive medical coverage and insurance.
• Hybrid work setup – work from anywhere you prefer.
• Tablet ownership program to enhance your work experience.
• Enjoy 16 days of annual leave plus additional collective leave (without affecting annual leave).
• Opportunity for business trips across Southeast Asia stores.
• Culture that promotes learning, growth, training, and development.