Senior Technician

Ellipsis Entertainment Ltd.; City Of London; On-site; Full time

Job summary

A leading entertainment company is seeking a Senior Technician to join their Layered Reality team in London. This role requires strong technical skills across various systems, including lighting, sound, and VR. The ideal candidate will have experience in technical theatre or immersive events and will lead technical operations to ensure an exceptional guest experience. You will work closely with management to uphold high standards across all systems.

Qualifications

• Solid hands-on experience in technical theatre or immersive events.
• Comprehensive knowledge in at least three technical areas.
• Experience operating QLab or other cue-based show control platforms.

Responsibilities

• Lead day-to-day technical operations and maintenance.
• Provide hands-on support across all major technical disciplines.
• Assist with QLab and master show control systems during live performances.

Skills

Lighting systems and DMX control

Sound systems and playback

Motion simulation or automation systems

VR/PC-based interactive systems

Communication skills

Tools

QLab

Dante

Job description

We are currently recruiting a Senior Technician to join our Layered Reality team at The War of The Worlds: The Immersive Experience (www.thewaroftheworldsimmersive.com). This is a layered reality multi-sensory experience set across a vast 22,000 sq/ft, combining music, immersive theatre, virtual reality, motion simulators and 5D effects.

Position Summary

The Senior Technician is a vital role to ensure we deliver this cutting-edge experience at the optimal level to all guests. As a Senior Technician, you will serve as a core member of the technical department, responsible for maintaining exceptional standards across all show systems and helping to lead day-to-day technical operations. You’ll bring a strong working knowledge across lighting, sound, motion simulators, VR systems, and show control, and will support both live show operation and off-show maintenance periods. This role requires someone confident in their technical ability, calm under pressure, and proactive in raising standards and leading by example.You’ll work closely with the Deputy Technical Manager and Technical Manager to ensure that all technical systems perform reliably and that safety, efficiency, and quality remain consistently high.

Scope & Responsibilities

Take the lead on day-to-day technical operations and maintenance, ensuring all systems are functioning to the highest standard.

Provide hands-on support across all major technical disciplines including - Lighting: control systems, rig maintenance, fixture troubleshooting. Audio: signal flow, speaker systems, QLab and playback, VR systems: headset maintenance, tracking calibration, hardware optimisation, Motion simulators: actuator systems, firmware, safety checks

Operate or assist with QLab and master show control systems during live performances as required.

Act as a senior point of contact on shift for technical queries, minor incidents, or escalations.

Lead by example and support System, VR and Maintenance technicians and the wider team, upholding high standards of performance, safety, and presentation.

Assist in scheduling and conducting regular preventative maintenance.

Contribute to accurate reporting and logging of technical issues, fixes, and improvements.

Liaise with the Deputy Technical Manager and Technical Manager regarding ongoing technical improvements, repeat faults, or upgrade opportunities.

Background & Experience

Solid hands-on experience in technical theatre, immersive events, or themed entertainment.
Comprehensive knowledge in at least three of the following areas: Lighting systems and DMX control, Dante, Sound systems and playback, Motion simulation or automation systems, VR/PC-based interactive systems, Pyrotechnics
Experience operating QLab and/or other cue-based show control platforms.
Previous experience in a senior or lead technician role preferred.

Desired Attributes

• Minimum one years’ experience in a lead or supervisory technical position.

• Technically confident and solutions-oriented.

• Clear communicator, capable of giving guidance and feedback to junior team members.

• Highly organised, with excellent attention to detail.

• Strong sense of ownership, pride in work, and a proactive attitude toward maintaining high standards.

• Calm and focused under pressure.

• Flexible and dependable—evening and weekend availability is essential.

• Excellent communication skills

Job Title: Senior Technician

Responsible to: Technical Manager

Job Type: Full Time (40 hours per week, with opportunity for overtime)

Probation: 3 Months

Pay: £14.50 per hour

Location: Aldgate, London, EC3A 2BJ

Please submit your application with an up-to-date CV and covering letter explaining what you can bring to the role, why you would like to work for us and why we should hire you.