Service Delivery jobs in Regno Unito

Business Development Manager – Mechanical, Electrical & Building Fabric Services

About the Job

At Sanderson Facilities, we provide high-quality mechanical, electrical, and building fabric maintenance services. As we continue our rapid growth, we are looking for a driven and strategic Business Development Manager to take the lead in securing new business opportunities, managing client relationships, and ensuring contract success.

This is a critical role that requires a high-energy, results-driven professional with strong sales, business development, and client management experience. The ideal candidate will be confident in winning contracts, managing client transitions, working alongside bid writers on reactive contracts, and building a network of subcontractors to support demand.

The Role: Business Development Manager

As our Business Development Manager, you will be responsible for driving new business growth, strengthening client relationships, and ensuring successful contract delivery. You will also be expected to use our existing Big Change software to manage client interactions and service delivery efficiently.

Key Responsibilities:

New Business Development:

1. Identify, target, and acquire new clients in the mechanical, electrical, and building fabric sectors.
2. Develop and implement strategic sales plans to generate leads and secure profitable contracts.
3. Work closely with bid writers to win reactive maintenance and PPM (Planned Preventative Maintenance) contracts.
4. Lead the full sales cycle—from prospecting and pitching to negotiating and closing deals.
5. Attend networking events, trade shows, and industry meetings to expand our business pipeline.

Client & Account Management:

1. Manage and grow relationships with existing clients, ensuring high retention and satisfaction.
2. Oversee the onboarding and transition of clients into our service structure, ensuring a smooth process.
3. Act as the key point of contact for client queries, contract negotiations, and service escalations.
4. Identify upselling and cross-selling opportunities within our mechanical, electrical, and building fabric service portfolio.

Software & Process Management:

1. Utilise our Big Change software to manage client interactions, reporting, and service delivery efficiently.
2. Ensure accurate tracking of sales pipelines, contracts, and client data within the system.
3. Work alongside our Operations team to effectively use Big Change for sales and client management, ensuring seamless integration with service delivery.

Subcontractor & Resource Management:

1. Build and manage a network of subcontractors to ensure we have the right capacity for secured contracts.
2. Work closely with the operations team to align subcontractor availability with project demand.

Market & Competitor Analysis:

1. Stay ahead of market trends and competitor activity, identifying new opportunities for business growth.
2. Provide insights and reports on sales performance, market positioning, and potential risks.

About You

To succeed in this role, you should have:

1. A proven track record in business development, sales, or account management, ideally in mechanical, electrical, or building fabric services.
2. Experience winning contracts, negotiating deals, and working with bid writers on reactive contracts.
3. Strong knowledge of mechanical, electrical, and building maintenance industries.
4. Confidence in selling service contracts (PPM & reactive maintenance).
5. Experience with CRM and sales tracking software.
6. The ability to manage client transitions onto our service platforms.
7. Exceptional communication, negotiation, and relationship-building skills.
8. A self-motivated, results-driven mindset—someone who thrives on hitting targets and closing deals.
9. Strong IT and administrative skills, with proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM systems, and general business software.
10. Ability to handle administrative tasks accurately, including email correspondence, data entry, contract management, and reporting.

The Benefits

At Sanderson Facilities, we reward our team with:

1. Competitive salary and high commission potential.
2. 33 days of annual leave, including bank holidays.
3. Attractive referral bonuses.
4. Company vehicle & expenses package.
5. Retention bonuses at 3, 12, and 24 months.
6. Company-provided workwear allowance.
7. Regular social events and team celebrations.

Other organisations might refer to this role as Business Development Manager, Sales & Contracts Manager, or M&E Sales Lead.

Equal Opportunity Employer

Sanderson Facilities is committed to equal employment opportunities, ensuring that all candidates are evaluated solely on merit and ability, free from bias or discrimination.

If you’re a high-performing business developer who thrives on winning contracts, growing client relationships, and driving business growth, we want to hear from you!

Apply today!