Press and Media Demo Fleet Coordinator

Motor Industry Communicators Association Ltd.; London Borough of Hillingdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive services provider is seeking a proactive Press and Media Demo Fleet Coordinator to manage the press demonstration fleet. This role involves organizing requests for test vehicles, liaising with journalists and VIPs, and ensuring top-tier service delivery. Candidates should have strong organizational skills and at least two years' experience in the automotive industry. A customer-focused approach and the ability to work flexible hours, including evenings, is essential.

Qualifications

• 2 years' experience in the automotive industry required.
• Full UK driving licence is essential.
• Flexibility to work evenings and weekends when required.

Responsibilities

• Manage the UK Press Fleet to ensure optimum media coverage.
• Liaise with journalists to book test vehicles.
• Produce weekly and monthly reporting for the client.
• Maintain accurate information across internal systems.

Skills

Excellent organisational and planning skills

Confident communicator

Customer-focused

Strong administrative skills

Highly proficient in IT, including Excel

Education

GCSE English & Maths

Job description

We are looking for a proactive and highly organised Press and Media Demo Fleet Coordinator to oversee the press demonstration fleet for a major Automotive OEM, based onsite at the customer’s office in Uxbridge, West London.

The role supports the Account Team Supervisor and Customer Service Centre Manager and involves managing requests on behalf of the client, journalists, and VIP loan customers. You will work closely with the OEM’s UK PR team and act as an ambassador for BCA, ensuring exceptional service delivery and successful achievement of all contracted KPIs and SLAs.

Key Responsibilities

• Manage the UK Press Fleet proactively and reactively to ensure optimum media coverage and ROI.
• Liaise with journalists and VIPs to book test vehicles and ensure all relevant delivery information is provided.
• Conduct proactive outreach to journalists when new models are available.
• Handle communications with high-profile individuals via email and telephone with confidence and professionalism.
• Ensure accurate vehicle information packs and specification sheets are issued with each demonstration vehicle.
• Monitor the fleet daily to ensure all vehicles are fully prepared and ready for delivery.
• Ensure all vehicles are prepared to the highest standard.
• Produce weekly and monthly reporting for the client.
• Manage fleet on-fleet and de-fleet processes in line with KPIs.
• Monitor completion of PDIs according to client requirements.
• Respond promptly and efficiently to all client requests.
• Maintain accurate information across internal and external systems.
• Attend events occasionally as a vehicle management point of contact.
• Be available for potential weekend and evening requirements.
• Build and maintain effective professional relationships.
• Monitor and evaluate media coverage resulting from press loans.
• Carry out any other reasonable duties as required.

Person Requirements Qualifications & Knowledge

• Excellent organisational and planning skills with strong attention to detail.
• Confident and assertive communicator.
• Ability to meet strict deadlines and targets.
• Customer-focused with an excellent telephone manner.
• Strong administrative and interpersonal skills.
• Highly proficient in IT, including Excel.
• A strong team player.

Experience (Essential)

• GCSE English & Maths.
• Minimum 2 years’ experience in the automotive industry.
• Confident and assertive communicator.
• Flexibility to work evenings and weekends when required, and occasional out-of-hours cover.
• Full UK driving licence.
• Ability to travel to other business sites.

Apply on the link below, via Indeed, LinkedIn or the BCA Careers page.