Service Delivery jobs in United States

Our facilities management client is looking for a Multi skilled technician at Aberdeen location.

Purpose of the job – The role of the multi skilled technician is to ensure the safe and efficient delivery of planned maintenance, reactive tasks, additional works, and minor projects. You will be available to provide guidance to colleagues, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Contract Manager, Technical Supervisor and Contract Support to deliver the FM service.

• Promote the safe delivery of all activities regardless of discipline, circumstance, and location
• Ensure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to ensure adherence to company Health and Safety policies and procedures
• Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs)
• Oversee all operations, maintenance, repairs, replacements, consumables, and general upkeep of the facilities in line with contractual requirements
• Carry out and support first line investigations into building faults and isolate and make safe where necessary, with subsequent referral to relevant engineer or specialist contractor through the Helpdesk
• Deliver maintenance across the portfolio utilising the CAFM SI Local system
• Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues
• Manage and coordinate with subcontractors including quality checks on work undertaken
• Support colleagues in delivering tasks during peak workloads and provide holiday and sickness cover
• Ensure statutory compliance for planned maintenance works
• Ensure all on-site documentation is current and complete
• Work under pressure, problem solve and use initiative when necessary
• Approve monthly maintenance reporting and KPI validation, including live jeopardy management and applying for extensions to SLA's as required
• Observe site rules and maintain a smart appearance, leading by example at all times
• Perform any other reasonable duties as requested by the Contract Manager
• Review method statements and risk assessments, technical diagrams and communications
• Present and report technical information
• Able to prioritise workloads across the team to ensure deadlines are met

• Time served apprenticeship or recognised technical qualifications with several years' experience in building maintenance roles; must have electrical knowledge and experience
• Knowledge of building maintenance systems including AHU's, AC, pumps, fans, HV/LV systems, BMS, Fire Alarm Systems, UPS systems and General Building Services
• Knowledge of SSoW & Control of works
• Possess leadership skills to direct the work of the maintenance team
• Proficient with MS Office and other PC systems

• Working knowledge of blueprints and electrical, HVAC, plumbing
• Excellent computer skills, using Microsoft Office and various FM software packages
• Skill in reading, interpreting, and applying information in technical manuals and other documents
• Ability to work cooperatively with others
• Ability to troubleshoot problems and implement corrective actions

• 3 years' experience in time served craft
• Experience in a similar hard services role

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business