8-month FTC / Secondment Opportunity - Senior Analyst, Securities Sales Support - Operations EMEA

RBC; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading global financial institution is seeking a Sales Support professional for an 8-month fixed-term contract. The candidate will ensure daily tasks are completed and assist in process improvements. Strong knowledge of Equity & Fixed Income products is essential. The role includes investigating issues, managing trade allocations, and providing exceptional client service. With opportunities for professional growth in a collaborative team environment, this role offers flexibility to work remotely one day a week.

Benefits

Coaching and development opportunities

Collaboration with industry leaders

Dynamic team environment

Qualifications

• Proven experience within Sales Support and Settlements in an operations environment.
• Strong knowledge of Equity & Fixed Income products and processes.
• Excellent knowledge of external market systems.

Responsibilities

• Investigate processing issues and recommend actions to the Team Director.
• Monitor Middle Office systems and exceptions.
• Book all allocations of Block trades.

Skills

Active Learning

Adaptability

Communication

Customer Service

Detail-Oriented

Tools

Bloomberg

CTM

Salesbook

Job description

Job Description

What is the opportunity?

This is an exciting opportunity to be a part of the Europe, Middle East & Africa (EMEA) Business and Client Services team on an 8-month FTC or secondment. This team supports both RBC Europe Ltd and RBC London Branch Equities and Fixed Income sales support functions.

This role ensures that all daily tasks / controls are completed in line with departmental procedures, whilst also assisting the Associate Director / Director on projects, process improvements or new business initiatives.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Investigate processing issues and recommend a course of action to the Team Director, assisting in the execution of proposed changes.
• Monitor Middle Office systems (Salesbook, GBOI) and exceptions.
• Be responsible for booking all allocations of Block trades, including CTM, FIX, voice, ALEX, GTC, ECN.
• Ensure all relevant reports and reconciliations are performed, breaks are notated and cleared, then passed for sign off.
• Monitor shared mailboxes and actioning enquiries.
• Provide best in class client services to both internal and external clients, by ensuring their queries are responded to within agreed timeframes.
• To be a point of contact for the Sales/Trade teams and Settlements.
• Escalate unusual behaviour, as well as any processing issues to the Associate Director or above, in a timely manner following the Operations Escalation Policy.

What do you need to succeed?

Must-have

• Proven experience within Sales Support and Settlements, within an operations environment.
• Strong knowledge of Equity & Fixed Income products and processes.
• Excellent knowledge of external market systems, such as CTM / Alert / Bloomberg.
• Meticulous attention to detail.
• Effective Communicator, both verbal and written.

Nice-to-have

• Experience within a Sales Support or Middle Office role.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resume. Please do not forward resumes to our employees, nor any other company location. RBC Group only pays fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumes. Please contact the Recruitment function for additional details.

Job Skills

Active Learning, Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Product Services

Additional Job Details

Address: 100 BISHOPSGATE:LONDON

City: London

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Contract (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-12-22

Application Deadline: 2026-01-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.