Sales Support Co-Ordinator

McCarthy Recruitment; Frodsham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Support Co-ordinator to join a medical devices organisation in Frodsham. You will provide logistical support, manage inventory, ensure first-class customer service, and contribute to promotional activities. This full-time position offers an exciting opportunity in a rapidly growing field. Candidates should possess strong organisational skills, attention to detail, and excellent communication skills. The role is essential for supporting orthopaedic surgical teams and requires a proactive, adaptable approach.

Qualifications

• Strong organisational skills and exceptional attention to detail.
• Excellent communication skills with a customer-focused mindset.
• Competent IT skills and confidence working with numbers.

Responsibilities

• Provide logistical support to field operations across the UK.
• Deliver first-class customer support via phone, email, and order handling.
• Manage invoicing, payments, and customer account queries.

Skills

Organisational skills

Attention to detail

Communication skills

IT skills

Sales or marketing experience

Job description

Sales Support Co‑ordinator

Location: Frodsham | Salary: £28,000 - £30,000 | Contract: 6‑Month FTC, Full‑Time (Monday‑Friday)

Ready to join a business that's transforming the future of orthopaedic surgery? Our client is a fast‑growing, forward‑thinking medical devices organisation supporting orthopaedic teams across the UK.

Why This Role Stands Out

• Be part of a rapidly expanding medical technology organisation


• Support orthopaedic surgical teams at a crucial operational level


• Get involved across logistics, operations, marketing and customer support


• Join a supportive, agile UK team making a real difference

A Day in the Life

You’ll be essential to keeping UK operations running smoothly by:

• Providing logistical support to field operations across the UK


• Managing office‑based inventory, preparing and shipping implants and instruments for:


• Customer stock replenishment


• Loan kits for surgical procedures


• Coordinating sales invoicing and credit control with the overseas parent company


• Supporting conferences, exhibitions, social media activity and promotional campaigns


• Working closely alongside a colleague in a similar operational role

Key Responsibilities

• Deliver first‑class customer support via phone, email and order handling


• Organise loan kits, prepare checklists and produce delivery notes using the Inventory Management System


• Receive, inspect and accurately record all goods delivered


• Pick, pack and prepare shipments in line with customer requirements


• Arrange dispatch and ensure all documentation is complete and accurate


• Raise purchase and sales orders with precise data input


• Liaise with carriers, track shipments and resolve any delivery issues


• Maintain detailed records of all UK sales orders


• Support the Managing Director with conferences and events


• Work with the international marketing team on UK promotional activity


• Provide wider operational support to the sales team


• Manage invoicing, payments and customer account queries


• Assist with additional duties as required

What You'll Bring

• Strong organisational skills and exceptional attention to detail


• A proactive, adaptable approach with confidence to take initiative


• Excellent communication skills with a customer‑focused mindset


• Competent IT skills and confidence working with numbers


• Ability to manage key operational processes independently


• Well‑developed time‑management and prioritisation skills


• Sales or marketing experience is beneficial for future projects

Ready to Take the Next Step?

If you are positive, detail‑driven and keen to grow your career within a developing medical devices organisation, we’d love to hear from you.

Apply now for immediate consideration.

About McCarthy Recruitment

This vacancy is managed by McCarthy Recruitment — an award‑winning multi‑sector recruiter dedicated to helping people secure their perfect role.

The Legal Bit

We are an equal‑opportunities employer and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying, you consent to McCarthy Recruitment storing and processing your personal data in accordance with GDPR. To access, restrict or erase your data, please contact our office.

Commutable From: Frodsham, Warrington, Runcorn, Northwich, Tarporley, Ellesmere Port