sales support

ACS Staffing Solutions; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global staffing company based in London seeks a Sales Support Administrator to enhance the commercial function. You will manage customer orders, liaise with logistics and ensure smooth operations while providing exemplary customer experience. This role demands strong communication skills, advanced Excel proficiency, and an analytical mindset. You will also have the chance to develop in an engaging environment with competitive salary, health cash plan, and ongoing training opportunities.

Benefits

Competitive salary & discretionary bonus

Health Cash Plan

Subsidised gym membership

Ongoing training and career development opportunities

Qualifications

• Proven experience in a commercial sales support or analytical role.
• Strong communication and customer service skills are essential.
• Fluency in English; German or French is a plus.

Responsibilities

• Process and confirm customer and purchase orders.
• Liaise with logistics and quality teams for smooth operations.
• Handle customer enquiries and provide timely responses.

Skills

Data Entry

Customer Service

Analytical mindset

Communication

Advanced Excel skills

Tools

CRM Systems

ERP Systems

Power BI

Job description

Job Description

Role : Sales Support

Location : London

Hours : Full time

Salary : Depending on experience

I am looking for a sales support administrator to join an established team for a Global business based in London.

You ll play a key role in supporting the commercial function managing customer orders coordinating with internal teams and delivering a first-class customer experience. This is a great opportunity for someone with strong commercial awareness attention to detail and excellent organisational skills to develop in a fast-paced global business.

Key Responsibilities

• Process and confirm customer and purchase orders.
• Liaise with commercial logistics and quality teams to ensure smooth operations.
• Handle customer enquiries and provide timely accurate responses.
• Prepare price quotes samples and quality documentation.
• Manage CRM data log quotes opportunities and leads.
• Monitor shipments and stock levels for key accounts.
• Produce reports and support senior management with data insights.

Required Skills and Experience

• Proven experience in a commercial sales support or analytical role.
• Strong communication and customer service skills.
• Advanced Excel skills (pivot tables VLOOKUPs formulas); Power BI a plus.
• Experience with CRM and / or ERP systems.
• Analytical mindset with strong attention to detail.
• Fluency in English (German or French advantageous).

Benefits

• Competitive salary & discretionary bonus
• Health Cash Plan
• Subsidised gym membership
• Ongoing training and career development opportunities

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1