Sales Administrator

Halmer Group; Molesey; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A respected company in the architectural and design sector is looking for a Sales Administrator to join their team in Molesey. This role involves acting as a key point of contact for customers, supporting the sales team, and managing multiple tasks. The ideal candidate will be organised and proactive, with strong customer service skills and a keen eye for detail. This position offers a competitive salary, hybrid working, and opportunities for career development within a supportive environment.

Benefits

Hybrid working (3 days office / 2 days home)

25 days holiday + bank holidays

Company pension

24-hour health & mental health support

Full IT equipment provided

Qualifications

• Confident communicator with strong customer service skills.
• Highly organised and detail-oriented.
• Previous experience in customer service or sales support is advantageous.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Handle queries relating to samples, pricing, and product information.
• Create project quotations using Excel templates.
• Support sales account managers with project administration.

Skills

Customer service skills

Organisational skills

Attention to detail

Comfortable with numbers

Proactive and flexible

Job description

Sales Administrator

Location : West Molesey, Surrey

Hours : Monday to Thursday, 9 : 00am – 5 : 30pm and Friday 9 : 00am – 5 : 00pm

Salary : £27k

Perks : Hybrid working (3 days office / 2 days home), 25 days holiday + bank holidays, company pension, 24-hour health & mental health support, full IT equipment provided

Our Client

We’re delighted to be working with a long-established and highly respected business serving the architectural and design community. With over 50 years’ experience, our client is known for supplying premium surface materials for both commercial and residential projects and for providing expert technical and specification support across hundreds of live projects. They have built a professional yet friendly culture, value long-term relationships, and invest heavily in their people, believing that every team member plays a vital role in the company’s continued success.

This is an excellent opportunity for someone who enjoys customer interaction, thrives in a varied support role, and is looking to grow within a stable, well-regarded organisation.

The Role

As the Sales Administrator, you’ll be right at the centre of the Sales Support division, acting as a key point of contact between customers, sales teams, and internal departments. You’ll provide first-line customer support via phone and email, assist the sales team with pricing and project administration, and ensure all enquiries and processes are handled accurately and efficiently. This is a varied role suited to someone organised, proactive, and comfortable juggling multiple priorities.

Key Responsibilities

• Act as the first point of contact for customer enquiries via telephone and email
• Handle queries relating to samples, pricing, and product information
• Create project quotations using Excel templates
• Calculate margins and pricing in line with targets
• Support sales account managers with project administration and CRM updates
• Register and track projects and specifications with suppliers
• Maintain accurate customer, company, and project recordsLiaise with suppliers, warehouses, and internal teams on stock and availability
• Prepare accurate order handovers for processing teams

About You

• A confident and professional communicator with strong customer service skills
• Highly organised with excellent attention to detail
• Comfortable working with numbers, pricing, and margin calculations
• Able to prioritise effectively in a fast-paced environment
• Proactive, flexible, and reliable
• Previous experience in customer service, administration, or sales support is advantageous

What’s On Offer?

• A permanent role within a stable and well-established business
• Hybrid working with flexibility built in
• Supportive team environment with knowledgeable colleagues
• Long-term career development and progression opportunities
• Competitive benefits package and wellbeing support