Sales admin and support assistant FTC 14 month

Blue Arrow; Bexleyheath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency in Bexleyheath seeks a confident Sales Admin and Support Assistant. You’ll support the Sales Team, manage customer enquiries, and process orders while maintaining high professional standards. Ideal candidates have experience in sales or project management and possess strong problem-solving abilities. Proficiency in MS Word and Excel is essential, with knowledge of Sage200 a plus. This is a full-time permanent position with weekdays from 08:45 to 17:15.

Qualifications

• Experience in a sales or project-support environment.
• Strong communication skills and ability to multitask.
• Previous experience in project management or account management is desirable.

Responsibilities

• Act as the first point of contact for telephone and email enquiries.
• Support the Sales Team by processing orders and managing enquiries.
• Maintain accurate records and assist with ad-hoc tasks.

Skills

Customer-oriented

Strong telephone manner

Problem-solving skills

Attention to detail

Tools

MS Word

MS Excel

Sage200

Job description

Sales Admin and Support Assistant

Location: Kent

Terms: Permanent | Full Time

Hours: Monday - Friday | 08:45-17:15 (1-hour lunch)

Candidate Requirements

• Confident, customer-oriented, and experienced in a sales or project-support environment
• Strong telephone manner and professional communication skills
• Calm and focused under pressure, able to multitask effectively
• Responsible, reliable, and self-motivated
• Organised and methodical with excellent attention to detail
• Strong problem-solving skills and ability to make sound decisions
• Proficient with MS Word / Excel; able to learn bespoke systems
• Knowledge of Sage200 (S.O.P.) and export procedures is advantageous
• Previous experience in project management, account management, or sales support is highly desirable

About the Role

We are seeking a confident, customer-focused Sales Admin and Support Assistant with a strong sales or project management background. You will be a key point of contact for our customers and support the Sales Team by managing enquiries, processing orders, and providing excellent service under pressure.

The ideal candidate is proactive, organised, and able to handle multiple priorities while maintaining professionalism and calmness in a busy environment. Strong communication skills and the ability to build relationships with clients-new and existing-are essential.

Key Duties & Responsibilities

• Act as the first point of contact for telephone and email enquiries
• Confidently obtain accurate information from callers and direct them appropriately
• Support the Sales Team by raising quotations, processing orders, and following up on projects
• Maintain accurate records, filing, and archiving
• Learn our product range and basic wiring information to assist customers effectively
• Manage multiple tasks and priorities while maintaining attention to detail
• Assist with ad-hoc tasks and support the team in resolving issues efficiently

Apply now

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people