Retail Area Manager jobs in United Kingdom

Role – Commercial Director

Closing Date – 15th August 2025

With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.

Not your average role….

ScotRail has an exciting opportunity for a dynamic and experienced Commercial Director to lead our commercial strategy, driving revenue and journey growth whilst enhancing the customer experience across Scotland’s Railway. This is a pivotal executive role, responsible for shaping the future of travel in Scotland through innovative sales and marketing initiatives, product development, and retail enhancements. In addition, the Commercial Director will leverage customer insight to inform forecasting and strategic decisions and develop a compelling on-train hospitality offer which balances both customer expectations and operational efficiency.

Please note there will be on-call commitments for this role.

What you bring

* Demonstrable success in a senior commercial leadership role, with a proven ability to drive sustained revenue growth, deliver against strategic objectives, and lead transformative initiatives to enhance business performance and customer value.

* Impactful leadership skills with extensive experience managing large budgets and complex teams within a multi-matrix organisation.

* Highly skilled and experienced in identifying revenue opportunities and managing financial performance at a strategic level.

* Effective communicator with experience operating and influencing at Board level and with external stakeholders and partners.

* A decisive and forward-thinking leader who brings energy, creativity, and a dynamic approach to problem-solving and strategic execution.

What we offer you

ScotRail offer an excellent rewards package including:

* Contributory Final Salary Pension scheme.

* Free and reduced rate rail travel for you and your family.

* Generous holiday allowance.

* Enhanced company sick pay and family leave including maternity, paternity and adoption.

* Life Insurance cover for 4 x annual salary.

* Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.

Please note that due to the volume of interest received these vacancies could close prior to the published date.

Equal Opportunities

ScotRail is four times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.