Management Assistant jobs in United Kingdom

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Location: Harestock

Line Reporting Manager: SST Divisional Manager

Hours: 07:00am - 17:00pm, 45-hour week (1 hour unpaid lunch)

Salary: £29,484 annually, £12.60 hourly rate

• Liaise with and assist other sections in the company in delivering operational and administrative services to internal and external customers
• Support Senior Transport Teams

• Assist line manager in delivering planned and reactive services to industrial, commercial, and domestic customers following established procedures
• Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement
• Monitor daily vehicle revenue
• Manage planning of works in the line manager's absence

• Receive service requests verbally or electronically, advise customers, and coordinate resources to meet timescales and optimize performance
• Address and resolve complaints professionally and promptly
• Liaise with other departments to ensure smooth operational and administrative services

• Manage in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR)
• Maintain office files
• Ensure accurate documentation of all jobs
• Manage drivers’ timesheets/hours in the absence of the manager

Section 7 of the Health & Safety at Work Act (1974) states employee duties:

• Take reasonable care for health and safety of themselves and others affected by their acts or omissions
• Cooperate with employer and others to enable statutory duties to be performed

Transport Assistant Responsibilities include:

• Understanding and complying with company health and safety policies
• Promoting a positive health and safety culture
• Carrying out activities safely and in accordance with legislation and risk assessments
• Maintaining cleanliness of work and welfare areas
• Completing all required documentation thoroughly
• Reporting incidents within 2 hours
• Being aware of fire, first aid, and emergency procedures

• Experience with fleet resources preferred
• Experience in transport, waste, or logistics industry desirable
• Ability to manage own workload
• Proficient in Microsoft Office (Word, Excel)
• Good communication skills, both oral and written
• Organizational and planning skills
• Ability to work independently
• Reliable, responsible, numerate, and commercially aware
• Receptive to training and new methods
• Ability to work under pressure

• 20 days holiday plus bank holidays
• Full PPE provided
• Company events, pension, on-site parking
• Health & wellbeing programme
• Death in Service benefit
• Referral programme

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Transportation, Logistics, Supply Chain and Storage