Key Account Manager jobs in United Kingdom

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a motivated and collaborative Field Sales Account Executive to join our growing EMEA Hospitality team. Based in London, you’ll play a key role in building strong relationships across your region, supporting hospitality businesses in finding the right solutions, and guiding them through their entire journey with Lightspeed - from first conversations to long-term partnerships.

Our Hospitality team is expanding to meet growing demand. After refining our approach at a smaller scale, we’re now excited to grow our team and extend our impact.

• Develop and maintain a deep understanding of the London hospitality industry to spot trends and opportunities.
• Leverage market research and insights to shape effective territory sales plans.
• Engage prospects through high-velocity in-person meetings, outreach, and tailored presentations to convert them into loyal customers.
• Lead your territory with an entrepreneurial mindset, delivering consistent revenue growth.
• Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.
• Deliver engaging presentations showcasing Lightspeed’s POS and hospitality technology suite.
• Keep Salesforce data precise and current to streamline reporting and forecasting.
• Drive outbound initiatives and attend industry events to expand qualified leads.
• Provide customer feedback to sales and marketing teams to refine strategies and achieve collective targets.

• Contribute as an integral part of the wider team to achieve organisational goals, even if this means undertaking tasks outside the strict scope of your primary role.

• Proven Field Sales and Outbound Sales experience, ideally within technology, SaaS, or hospitality sales.
• Deep understanding of the hospitality industry, including different segments (restaurants, cafés, bars, hotels) and their unique needs.
• Solid grasp of the sales development best practices: pipeline building, territory planning, lead generation, and new business development.
• Strong time management and organisational skills - you know how to prioritise and plan your week effectively.
• Excellent customer service, communication, and presentation skills
• A track record of achieving or exceeding sales targets (monthly, quarterly, and annual), contributing directly to regional growth goals.
• Hands-on experience with Salesforce CRM or a similar system to manage leads, opportunities, and sales pipelines.
• Comfortable using data to make informed decisions - you take a data-driven approach to sales performance.
• Highly motivated, competitive, and confident in a quota-driven environment.
• Entrepreneurial and adaptable mindset - proactive, agile, and quick to adjust to evolving business goals.

Come live the Lightspeed Experience…

• Genuine career growth opportunities based on performance within a company that's continuously expanding
• Work with highly skilled people who are as passionate about sales & marketing as you are
• An environment that encourages initiatives and leadership
• Work in a team big enough for growth but lean enough to make a real impact
• Fun activities with your teammates & social events throughout the year
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed equity scheme (we are all owners)
• Flexible Paid Time Off - providing you the freedom to take time off however you like
• Private Medical Insurance and cash health plan for optical, dental and more.
• Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit - if you travel by public transport to our London offices
• A variety of drinks & snacks in our offices in London

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.