Key Account Manager jobs in United Kingdom

Are you an experienced Insurance Accounts Manager professional ready to take the next step in your career? We're looking for a confident, solutions-focused Accounts Lead to oversee our clients IBA function, drive continuous improvement across their broking systems, and lead a high-performing team.

This is a pivotal role within a business based in Borehamwood, ensuring the smooth running of daily accounting operations, maintaining robust financial controls, and supporting the company's growth with accurate, insightful reporting.

• Daily and monthly bank reconciliations across statutory, non-statutory, and risk transfer accounts
• Processing of premiums, claims, commissions, return premiums, and fees
• Bordereaux reporting and reconciliation
• Maintaining accurate insurer and client ledger balances
• Monitoring cash collection, settlements, and credit control
• Ensure full compliance with CASS rules and all Client Money regulations
• Manage risk transfer arrangements and non-statutory trust accounts
• Maintain strong financial controls to minimise risk and ensure regulatory compliance
• Lead improvements and enhancements across multiple broking platforms
• Define and validate finance-related technical specifications
• Oversee User Acceptance Testing (UAT) and ensure successful system implementation
• Review and streamline processes for greater efficiency, accuracy, and control
• Line manage, coach, and develop the IBA team
• Provide regular feedback, guidance, and performance support
• Build a motivated, accountable, high-performing team culture
• Manage recruitment, onboarding, training, and performance cycles in line with HFIS procedures
• Act as a primary contact for insurers, auditors, regulators, and internal teams
• Partner with senior management to provide timely and accurate financial reporting
• Work closely with IT, operations, and compliance to align processes and objectives

Our client is looking for a candidate who has significant experience in Insurance or Broking Accounting. This is essential to this role. The successful candidate will also be an exceptional stakeholder who can work with all areas of the business.

• Strong working knowledge of CASS
• Experience with multiple broking systems
• Demonstrated success in driving IT/system improvements
• Excellent leadership and people-management skills
• Strong communication skills and the ability to influence at all levels

• Highly organised, analytical, and calm under pressure
• Professional accounting qualification (ACCA, CIMA, ACA) or QBE
• Familiarity with FCA regulation and reporting