It Support Engineer jobs in United Kingdom

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Microsoft Power Platform Support Engineer
UK Remote |
£45,000 – £55,000 + industry‑leading benefits
Full‑Time | Microsoft Solutions Partner
⭐

• 9‑day fortnight – every other Friday off!
• Hybrid working – work from home, a regional hub, or our modern Reading office
• Private Medical Insurance (Vitality Health)
• Medical Cash Plan (Medicash)
• Income Protection and Death in Service (YuLife)
• 25–28 days holiday (increases with tenure) + your birthday off
• EV car scheme
• Cycle to Work
• Gym discounts
• Costco membership
• Buy/sell up to 10 days holiday annually
• Pension scheme – 5.5% employer / 4% employee
• Employee Assistance Programme
• Professional & personal training budget
• Quarterly check‑ins & ongoing development support
• Recognition & reward programmes – including spot bonuses and long‑service awards
• Award‑winning culture – recognised as a Great Place to Work™ across multiple categories

We’re hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high‑growth Microsoft partner.

You’ll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and supporting related environments like Microsoft Dynamics 365.

• Troubleshoot technical issues across Microsoft Power Platform tools
• Provide clear, professional support to customers via ticketing systems and meetings
• Collaborate with development and consulting teams on escalations
• Track and document issues effectively to ensure timely resolutions
• Stay up to date on platform updates and share insights with customers and team
• Contribute to service improvement and internal knowledge base

• Experience supporting Power Platform (Power Apps, Power Automate, Power BI)
• Exposure to Microsoft Dynamics 365 is a strong plus
• Strong troubleshooting and customer service skills
• Knowledge of SQL and databases is advantageous
• Familiar with ticketing and CRM systems
• Excellent written and verbal communication skills
• Self‑motivated, team‑oriented and eager to learn

Remote – UK
Onboarding will involve some in‑office time
Typically 1–2 in‑person team meetings per month

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.