Power Platform Support Engineer in London, United Kingdom

Energy Jobline ATTB; City Of London; Remote; GBP 45,000 - 55,000; Full time

Job summary

A global energy job board is seeking a Microsoft Power Platform Support Engineer to deliver outstanding support to customers. This remote role offers a competitive salary and benefits, including a 9-day fortnight and hybrid working options. The ideal candidate will be experienced in Microsoft Power Platform tools and possess strong troubleshooting skills. If you're passionate about customer service, apply now.

Benefits

9-day fortnight – every other Friday off!

Hybrid working options

Private Medical Insurance (Vitality Health)

25–28 days holiday (increases with tenure)

Gym discounts

Pension scheme – 5.5% employer / 4% employee

Recognition & reward programmes

Qualifications

• Experience in providing 2nd/3rd line support for Microsoft Power Platform tools.
• Familiar with ticketing and CRM systems.
• Self-motivated and eager to learn.

Responsibilities

• Troubleshoot technical issues across Microsoft Power Platform tools.
• Provide clear, professional support to customers via ticketing systems.
• Collaborate with development and consulting teams on escalations.

Skills

Experience supporting Power Platform (Power Apps, Power Automate, Power BI)

Strong troubleshooting and customer service skills

Excellent written and verbal communication skills

Tools

Microsoft Dynamics 365

SQL

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Microsoft Power Platform Support Engineer
UK Remote |
£45,000 – £55,000 + industry‑leading benefits
Full‑Time | Microsoft Solutions Partner
⭐

Why Join Us?

• 9‑day fortnight – every other Friday off!
• Hybrid working – work from home, a regional hub, or our modern Reading office
• Private Medical Insurance (Vitality Health)
• Medical Cash Plan (Medicash)
• Income Protection and Death in Service (YuLife)
• 25–28 days holiday (increases with tenure) + your birthday off
• EV car scheme
• Cycle to Work
• Gym discounts
• Costco membership
• Buy/sell up to 10 days holiday annually
• Pension scheme – 5.5% employer / 4% employee
• Employee Assistance Programme
• Professional & personal training budget
• Quarterly check‑ins & ongoing development support
• Recognition & reward programmes – including spot bonuses and long‑service awards
• Award‑winning culture – recognised as a Great Place to Work™ across multiple categories

About the Role

We’re hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high‑growth Microsoft partner.

You’ll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and supporting related environments like Microsoft Dynamics 365.

Key Responsibilities

• Troubleshoot technical issues across Microsoft Power Platform tools
• Provide clear, professional support to customers via ticketing systems and meetings
• Collaborate with development and consulting teams on escalations
• Track and document issues effectively to ensure timely resolutions
• Stay up to date on platform updates and share insights with customers and team
• Contribute to service improvement and internal knowledge base

Ideal Skills & Experience

• Experience supporting Power Platform (Power Apps, Power Automate, Power BI)
• Exposure to Microsoft Dynamics 365 is a strong plus
• Strong troubleshooting and customer service skills
• Knowledge of SQL and databases is advantageous
• Familiar with ticketing and CRM systems
• Excellent written and verbal communication skills
• Self‑motivated, team‑oriented and eager to learn

Location & Working Style

Remote – UK
Onboarding will involve some in‑office time
Typically 1–2 in‑person team meetings per month

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.