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HR Support Administrative Officer (XN03)

Faites partie des premiers candidats.
NHS
Leeds
GBP 24 000 - 27 000
Faites partie des premiers candidats.
Il y a 5 jours
Description du poste

Job summary

Expected Shortlisting Date

12/08/2025

Planned Interview Date

18/08/2025

NOTE: May close early if recieve significant applicants

We are recruiting two motivated and detail-focused HR Support Administrative Officers to join our centralised HR Core Admin Team. This is a highly visible and valued role that supports Trust-wide HR activity, including employee references, variation orders, hearing coordination, panel logistics, and data integrity tasks. The team is responsible for maintaining key workflows that underpin our people governance processes.

You will join a small but highly effective admin team that works professionally with HR senior leaders, managers, payroll services, and staff side colleagues to deliver consistently excellent results. While aligned to the central HR Core Admin function, this team forms part of a wider administrative network that supports the full range of activity across Human Resources function. The role also includes supporting the central HR advice telephone line, offering professional first-line response and effective signposting to the correct teams or processes.

Main duties of the job

Manage shared HR inboxes, triaging and categorising emails relating to variation orders, references, panels and appeals.

Provide first-line cover for the HR telephone advice line, responding to routine queries and signposting effectively to HR or payroll contacts.

Support HR senior leaders with administrative tasks including the coordination of appeals, panel packs, and timely documentation handling.

Prepare and format HR letters, certificates, panel packs and meeting notes using standard templates.

Contribute to hearing prep including booking rooms, organising pre-reads, printing, and formal minute formatting.

Manage various other key activity within the HR admin function working closely with your HR Support Team Leader to provide the best possible services for our stakeholders

About us

Leeds Teaching Hospitals NHS Trust is one of the largest and busiest acute hospital trusts in the UK. With around 22,000 staff, we provide a range of both general and specialist hospital services to patients from Leeds, Yorkshire and beyond. We are committed to The Leeds Way our values-based approach that underpins everything we do.

The HR Core Admin Team plays a central and highly visible role in supporting Trust-wide HR functions. We handle critical workflows that ensure the smooth delivery of people processes and employment governance. You will be part of a small but trusted admin team known for its professionalism and impact, contributing directly to the wider work of Human Resources functions within your role.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-HMR-0113

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description Job responsibilities

Job Description Text for NHS Jobs Portal (HR Support Admin Officer, Band 3)

This is a key administrative role within our HR Core Admin Team a small but effective unit working visibly across the LTHT HR CSU. While you will be part of the centralised HR admin function, your duties directly contribute to Trust-wide people processes including governance, compliance, and panel support.

Further Duties for the Role:

Coordinating and formatting HR documents such as references, variation orders, panel packs, and letters

Supporting HR senior leaders with the smooth running of formal hearings, including booking logistics and managing documentation

Providing first-line response to staff via the HR advice telephone line and shared inbox, with a focus on accurate and timely signposting

Liaising with payroll, recruitment, staff side and wider HR partners to ensure documents are properly received and recorded

Using Microsoft Excel and HR trackers to manage deadlines, monitor progress and escalate delays where appropriate

Core Values and Expectations:

This role is guided by The Leeds Way values (Patient-centred, Collaborative, Fair, Accountable, Empowered) and requires a professional, discreet and highly organised approach to admin work. You should have a strong sense of ownership for your duties, and a commitment to quality, accuracy and confidentiality.

Departmental Context:

You will report to the HR Support Team Leader and work closely with the Admin Team Manager. You will also interact with HR Business Partners and Stakeholders across the CSU. Your work underpins key admin support to processes like appeals, disciplinary hearings, and employee reference fulfilment. The service is fast-moving and confidential in nature, and your role is essential to ensuring these processes run smoothly and are auditable.

Physical, Mental, and Emotional Effort Required:

You will work primarily at a screen using Outlook, Word, Lists, Excel and various IT system..

You will need strong attention to detail and ability to maintain focus while managing competing admin requests.

Occasional emotional resilience is required when supporting processes involving grievances and our trust colleagues contact us requiring support advice for you to signpost them to the appropriate resource.

Why join us?

This is an ideal role if you are looking to deepen your HR admin experience in a visible and impactful setting. You will be part of a trusted team delivering excellent service, while being supported to grow your skills, confidence and career in NHS administration.

This is a summary only. The full Job Description and Person Specification are available via download.

Job description Job responsibilities

Job Description Text for NHS Jobs Portal (HR Support Admin Officer, Band 3)

This is a key administrative role within our HR Core Admin Team a small but effective unit working visibly across the LTHT HR CSU. While you will be part of the centralised HR admin function, your duties directly contribute to Trust-wide people processes including governance, compliance, and panel support.

Further Duties for the Role:

Coordinating and formatting HR documents such as references, variation orders, panel packs, and letters

Supporting HR senior leaders with the smooth running of formal hearings, including booking logistics and managing documentation

Providing first-line response to staff via the HR advice telephone line and shared inbox, with a focus on accurate and timely signposting

Liaising with payroll, recruitment, staff side and wider HR partners to ensure documents are properly received and recorded

Using Microsoft Excel and HR trackers to manage deadlines, monitor progress and escalate delays where appropriate

Core Values and Expectations:

This role is guided by The Leeds Way values (Patient-centred, Collaborative, Fair, Accountable, Empowered) and requires a professional, discreet and highly organised approach to admin work. You should have a strong sense of ownership for your duties, and a commitment to quality, accuracy and confidentiality.

Departmental Context:

You will report to the HR Support Team Leader and work closely with the Admin Team Manager. You will also interact with HR Business Partners and Stakeholders across the CSU. Your work underpins key admin support to processes like appeals, disciplinary hearings, and employee reference fulfilment. The service is fast-moving and confidential in nature, and your role is essential to ensuring these processes run smoothly and are auditable.

Physical, Mental, and Emotional Effort Required:

You will work primarily at a screen using Outlook, Word, Lists, Excel and various IT system..

You will need strong attention to detail and ability to maintain focus while managing competing admin requests.

Occasional emotional resilience is required when supporting processes involving grievances and our trust colleagues contact us requiring support advice for you to signpost them to the appropriate resource.

Why join us?

This is an ideal role if you are looking to deepen your HR admin experience in a visible and impactful setting. You will be part of a trusted team delivering excellent service, while being supported to grow your skills, confidence and career in NHS administration.

This is a summary only. The full Job Description and Person Specification are available via download.

Person Specification Skills & behaviours Essential
  • Ability to prioritise workload, manage competing demands and meet fixed deadlines
  • Strong attention to detail with high standards of accuracy in all written and digital work
  • Able to communicate effectively in writing and in person with a wide range of staff and stakeholders
  • Proven ability to work independently using initiative, while also contributing to a team
  • Good interpersonal skills, professional and approachable in manner
  • Committed to maintaining confidentiality, integrity and service quality
  • Demonstrates a professional and courteous telephone manner when handling incoming calls
  • Willingness to adapt, learn new systems and follow Standard Operating Procedures
Desirable
  • Confidence in minute-taking, document formatting or meeting preparation
  • Ability to work in a fast-paced administrative environment supporting multiple stakeholders
  • Experience supporting or covering shared telephone lines or switchboard duties
Qualifications Essential
  • GCSE (or equivalent) in English and Maths
  • Willingness to attend relevant training courses, including IT, information governance and HR systems
Desirable
  • ECDL, CLAIT or basic IT qualification
  • Evidence of continued personal or professional development
Experience Essential
  • Previous administrative/clerical experience in a busy office or professional service environment
  • Experience of using Microsoft Office (particularly Word, Outlook and Excel) in a work setting
  • Experience of maintaining trackers, records, or shared inboxes with attention to detail
  • Demonstrable ability to deal with confidential information professionally and discreetly
Desirable
  • Experience working in HR, recruitment, payroll or NHS administrative services
  • Experience of preparing paperwork for formal meetings, hearings or panels
  • Experience using ESR, job description databases, or HR trackers
Additional Requirements Essential
  • Able to work flexibly if required for urgent activity
  • Committed to upholding The Leeds Way values in daily practice
Person Specification Skills & behaviours Essential
  • Ability to prioritise workload, manage competing demands and meet fixed deadlines
  • Strong attention to detail with high standards of accuracy in all written and digital work
  • Able to communicate effectively in writing and in person with a wide range of staff and stakeholders
  • Proven ability to work independently using initiative, while also contributing to a team
  • Good interpersonal skills, professional and approachable in manner
  • Committed to maintaining confidentiality, integrity and service quality
  • Demonstrates a professional and courteous telephone manner when handling incoming calls
  • Willingness to adapt, learn new systems and follow Standard Operating Procedures
Desirable
  • Confidence in minute-taking, document formatting or meeting preparation
  • Ability to work in a fast-paced administrative environment supporting multiple stakeholders
  • Experience supporting or covering shared telephone lines or switchboard duties
Qualifications Essential
  • GCSE (or equivalent) in English and Maths
  • Willingness to attend relevant training courses, including IT, information governance and HR systems
Desirable
  • ECDL, CLAIT or basic IT qualification
  • Evidence of continued personal or professional development
Experience Essential
  • Previous administrative/clerical experience in a busy office or professional service environment
  • Experience of using Microsoft Office (particularly Word, Outlook and Excel) in a work setting
  • Experience of maintaining trackers, records, or shared inboxes with attention to detail
  • Demonstrable ability to deal with confidential information professionally and discreetly
Desirable
  • Experience working in HR, recruitment, payroll or NHS administrative services
  • Experience of preparing paperwork for formal meetings, hearings or panels
  • Experience using ESR, job description databases, or HR trackers
Additional Requirements Essential
  • Able to work flexibly if required for urgent activity
  • Committed to upholding The Leeds Way values in daily practice
Employer details Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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