HR Business Partner

Clermont Hotel Group; City Of London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A hospitality company in London is seeking a Human Resources Business Partner to enhance employee engagement, support talent management and foster an inclusive workplace culture. The ideal candidate should have strong experience in HR partnering, coaching, and employee relations. This position offers competitive benefits and the opportunity to impact workplace dynamics positively.

Benefits

Monthly salary access prior to payday

Discounts on retailers and hotel stays

Refer a friend bonuses up to £1000

Interest-free loans for commuting

Qualifications

• Experienced in HR partnering with a strong understanding of employee relations.
• A natural coach who can build trust with managers.
• Adaptable in working with hotel operations and support teams.

Responsibilities

• Advise on structures and roles to ensure efficiency.
• Act as a trusted advisor on complex employee relations cases.
• Champion learning opportunities for employee development.

Skills

HR partnering

Employee relations

Talent management

Coaching

Commercial awareness

Inclusivity

Job description

Key Responsibilities

• Use appraisal data and our talent matrix to spot and support both high performers and those who need a little extra help.
• Coach and guide managers to create meaningful development and recognition plans.
• Champion learning opportunities and help shape career journeys for our people.

Organisation & Efficiency

• Advise on structures and roles to ensure we're set up for success, with the right people in the right place at the right time.
• Support initiatives that improve efficiency and flexibility across hotels and support functions.

Engagement & Culture

• Be a true advocate for engagement, using feedback and forums to identify areas for improvement.
• Partner with managers to drive action plans that make our hotels great places to work.
• Promote a culture of inclusivity, transparency, and open communication.

Talent & Succession

• Own the talent agenda within your hotels, ensuring succession plans are active and up to date.
• Get involved in collaboration activities and development centres for our rising stars.
• Help ensure we always have the right people in our pipeline for future success.

Recruitment & Selection

• Support managers to use our recruitment process confidently and effectively.
• Partner with our recruitment team to bring extraordinary talent into our hotels.

Employee Relations

• Act as a trusted advisor on complex employee relations cases.
• Equip and upskill managers to handle ER processes fairly, consistently, and with confidence.

Qualifications

• Experienced in HR partnering, with a strong understanding of employee relations, engagement, and talent management.
• A natural coach who can build trust, influence and guide managers.
• Commercially minded, with the ability to balance people priorities with business needs.
• Adaptable and confident in working with both hotel operations and central support teams.
• Passionate about creating inclusive, supportive, and high‑performing workplaces.

Company Overview

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest‑centred experience – but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people. At Clermont Hotel Group, we believe that hospitality starts with our people. As a Human Resources Business Partner, you'll play a key role in creating an environment where every individual feels valued, supported, and empowered to thrive. You'll be a trusted partner to our hotels and central teams, helping to shape the people agenda, drive engagement, and ensure our values of being bold, adaptable and real, shine through in everything we do. This role is about more than HR – it's about making our hotels an extraordinary place to work, so we can deliver extraordinary hospitality to our guests.

Benefits

Financial Wellbeing

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
• Refer a Friend – Earn up to £1000 when friends join our team.
• Interest‑Free Loans – Season ticket loans to make commuting easier.

Mental & Physical Well‑being

• On‑Site Mental Health First Aiders.
• 24/7 Employee Assistance Line – Free, confidential advice.
• Be Well Platform – Our Online fitness and wellness resources.
• Gym Discounts & Cycle to Work Scheme.

Recognition & Community

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
• Social & Seasonal Events – Fun, inclusive celebrations.
• People Council – A platform for every voice.
• Paid Volunteering Days – Give back to causes close to you.