Head Of It jobs in United States

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Position Snapshot
Business Area: Nespresso

Job Title: IT Applications Lead (18 month secondment starting in September 2025)
Location: Crawley Office (Hybrid)

Salary up to £42,000 depending on experience + Nespresso Coffee machine + potential bonus + generous pension scheme + 12 flexible days on top of holiday entitlement + 2 paid volunteering days + other fantastic benefits!

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary

We are delighted to be recruiting an IT Applications Lead into our dynamic IT Team. You will be responsible for overseeing the development, implementation, and maintenance of our IT applications. Reporting into the Head of IT, you will work closely with cross-functional teams to understand business requirements and translate them into effective IT solutions. This role requires a strong technical background, excellent stakeholder management skills, and the ability to manage multiple projects simultaneously.

A little bit about us

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines.

With corporate headquarters in Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide.Nespresso UK&ROI – a certified B Corp – operates in boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visitwww.nespresso.com.

A day in the life of an IT Application Lead..

• Designing, and implementing IT solutions that align with business objectives.
• Collaborate with stakeholders, including HQ, to gather requirements and define project scope, ensuring that IT solutions meet business needs and comply with our company's requirements.
• Work closely with all functional groups in the UK&I to identify, document, and resolve technology system and process issues.
• Ensure compliance at all levels and improve operational systems processes, and policies.
• Accountable for service availability, resource management, and optimization of system performance(systems KPIs).
• Provide technical guidance and support the IT applications , ensuring high-quality deliverables.
• Investigate incident root causes and resolve them within own scope of responsibility or assign incidents to relevant support groups when necessary.
• Support business in IT incidents and act as cover during busy periods or when needed.

What will make you successful?

The successful candidate will ideally have experience working in a similar role in a fast paced retail environment. You will also have:

• Proven experience in leading IT applications development and implementation projects.
• Strong IT background and great understanding of system integration with API interfaces
• Experience with ERP,BI ,and EDI systems.
• Oracle Symphony knowledge and Jira/ServiceNow understanding.
• Strong problem-solving abilities and the ability to adapt depending on the need of the issue or project.
• A can do and positive attitude is essential and the willingness to constantly learn in an ever changing environment.
• Excellent communication and interpersonal skills to work with various stakeholders.
  

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is the 11th July 2025.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!