Senior IT Technician - Lead Service Desk & Tech Rollouts

Fruition IT; Hemel Hempstead; On-site; GBP 50,000 - 60,000; Full time

Job summary

A growing technology organization in Hemel Hempstead is seeking a Senior IT Technician to manage the IT Service desk and implement new technology initiatives. The role involves collaborating with the Head of IT and overseeing helpdesk operations. Ideal candidates should have experience in a similar role, strong Microsoft skills, and familiarity with Intune. This position offers a salary between £50,000 and £60,000 along with a package, with on-site work expected 4-5 days a week.

Qualifications

• Experience in a Senior IT Technician role.
• Broad Microsoft experience with Windows Server and basic networking.
• Experience leading or overseeing helpdesk teams.

Responsibilities

• Run the IT Service desk and rollout new tech across the business.
• Work closely with the Head of IT.
• Support the team in their technology needs.

Skills

Senior IT Technician experience

Broad Microsoft experience

Leading helpdesk teams

Intune and Autopilot

Understanding of security measures

Driving license

Job description

A growing technology organization in Hemel Hempstead is seeking a Senior IT Technician to manage the IT Service desk and implement new technology initiatives. The role involves collaborating with the Head of IT and overseeing helpdesk operations. Ideal candidates should have experience in a similar role, strong Microsoft skills, and familiarity with Intune. This position offers a salary between £50,000 and £60,000 along with a package, with on-site work expected 4-5 days a week.