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SC Cleared IT Service Delivery Lead – On-site Corsham
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SC Cleared IT Service Delivery Lead – On-site Corsham
Résumé du poste
A key player in IT services is seeking a Customer Delivery Manager to oversee service delivery to their clients in Corsham. This role involves managing teams to ensure high-quality service, identifying improvements, and maintaining stakeholder relationships. The successful candidate will need to hold SC clearance and can expect to be on-site 3-5 days per week. Strong project management and IT service management skills are essential for this position.
Prestations
Qualifications
- Proven experience in IT service management.
- Current SC clearance is required.
- Ability to lead and manage both direct and matrix teams.
Responsabilités
- Manage services to ensure delivery meets promises to customers.
- Identify service improvements and measure performance.
- Prepare and deliver service reports.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.