SC Cleared IT Service Delivery Lead – On-site Corsham

COMPUTACENTER (UK) LIMITED; Corsham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A key player in IT services is seeking a Customer Delivery Manager to oversee service delivery to their clients in Corsham. This role involves managing teams to ensure high-quality service, identifying improvements, and maintaining stakeholder relationships. The successful candidate will need to hold SC clearance and can expect to be on-site 3-5 days per week. Strong project management and IT service management skills are essential for this position.

Benefits

On-call allowance

Career development opportunities

Qualifications

• Proven experience in IT service management.
• Current SC clearance is required.
• Ability to lead and manage both direct and matrix teams.

Responsibilities

• Manage services to ensure delivery meets promises to customers.
• Identify service improvements and measure performance.
• Prepare and deliver service reports.

Skills

IT Service Management

Project Management

Stakeholder Engagement

Team Leadership

Financial Management

Education

ITIL Foundation Certification

Job description

A key player in IT services is seeking a Customer Delivery Manager to oversee service delivery to their clients in Corsham. This role involves managing teams to ensure high-quality service, identifying improvements, and maintaining stakeholder relationships. The successful candidate will need to hold SC clearance and can expect to be on-site 3-5 days per week. Strong project management and IT service management skills are essential for this position.