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Customer Service Manager jobs in United States

Senior Client Services Manager - Real Assets

Apex Group Ltd (UK Branch)

City Of London
On-site
GBP 70,000 - 90,000
25 days ago
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Client Services Manager – Wealth Management

Express Recruitment

England
Hybrid
GBP 35,000 - 40,000
29 days ago

Consumer Health & Medtech Client Service Manager

IQVIA

City Of London
Hybrid
GBP 50,000 - 70,000
6 days ago
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Consumer Health & Medtech Client Service Manager

IQVIA Ltd. (GB80)

City Of London
Hybrid
GBP 50,000 - 70,000
6 days ago
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Digital Customer Service Manager

Carlsberg Group

Wolverhampton
On-site
GBP 35,000 - 55,000
30+ days ago
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Mortgage Services Sales Manager

Connells Group

Aylsham
On-site
GBP 60,000 - 80,000
2 days ago
Be an early applicant

Assistant Customer Service Manager

Lawtech Group Ltd

Southampton
On-site
GBP 30,000 - 40,000
30+ days ago

Customer Service Manager

BM Stores

Reading
On-site
GBP 80,000 - 100,000
30+ days ago
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Customer Service Manager - Johnstone

Morrisons

Johnstone
On-site
GBP 30,000 - 40,000
30+ days ago

Customer Service Manager

P3 Search & Selection

Daresbury
On-site
GBP 30,000 - 40,000
30+ days ago

Customer Service Manager

Js3 Recruitment

United Kingdom
Hybrid
GBP 30,000 - 40,000
30+ days ago

Customer Service Manager

Morrisons

Carterton
On-site
GBP 30,000 - 40,000
30+ days ago

Assistant Customer Service Manager

Orega

City Of London
On-site
GBP 35,000 - 45,000
30+ days ago

Tills & Customer Service Manager

Morepeople 01780

Worcester
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Service Manager

WEbook, Inc.

City Of London
On-site
GBP 40,000 - 60,000
30+ days ago

Customer Service Manager

Thrive Group

Trowbridge
On-site
GBP 30,000 - 40,000
30+ days ago

Customer Service Manager

BM Stores

Taunton
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Service Manager

BM Stores

Bognor Regis
On-site
GBP 30,000 - 35,000
30+ days ago

Customer Service Manager

Jupiter Recruitment

Bungay
On-site
GBP 30,000
30+ days ago

Senior Customer Service Manager

Michael Page (UK)

Sheffield
Hybrid
GBP 53,000 - 58,000
30+ days ago

New Store! Customer Service Manager

B&M Retail

Craigavon
On-site
GBP 24,000 - 30,000
30+ days ago

Customer Service Manager

ACS Performance

Horsham
On-site
GBP 35,000 - 55,000
30+ days ago

Aftersales and Service Manager

Anemoi Marine Technologies Ltd

City Of London
On-site
GBP 60,000 - 80,000
Yesterday
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Senior Service Manager

Babcock Mission Critical Services España SA.

Swindon
Hybrid
GBP 60,000 - 80,000
Yesterday
Be an early applicant

Shared Service Manager - Council Tax - Revenues & Benefits

4Recruitment Services

Hertford
Hybrid
GBP 45,000 - 60,000
Yesterday
Be an early applicant
Senior Client Services Manager - Real Assets
Apex Group Ltd (UK Branch)
City Of London
On-site
GBP 70,000 - 90,000
Full time
25 days ago

Job summary

A global fund administration firm seeks a Senior Client Services Manager to coordinate administration for Real Estate funds in London. The ideal candidate has 8-10 years of PQE in fund accounting, excellent organizational and communication skills, as well as advanced knowledge of e-Front and Yardi IA. The role involves managing client deliverables and ensuring compliance with regulatory requirements.

Qualifications

  • At least 8 to 10 years’ PQE in fund accounting.
  • Ability to multi-task and manage projects.

Responsibilities

  • Coordinate and manage all administration functions for a specific group of clients.
  • Review NAV files for Real Estate funds, ensuring accuracy and compliance.
  • Assist in preparing and completing the audit process for assigned relationships.

Skills

Detailed understanding of Real Estate and REIT fund structures
Understanding of Regulatory requirements
Excellent interpersonal skills
Ability to work to tight deadlines
Excellent organizational skills
Excellent communication skills

Tools

e-Front
Yardi IA Module
Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Client Services Manager for Real Estate Funds
Job Description

The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients. Responsibilities will include (but not exhaustive):

  • Review of Net Asset Valuation (NAV) files for a variety of Real Estate funds, ensuring their accuracy and compliance with fund governing and regulatory procedures
  • Review of property level income statement, rent roll, tenancy schedules, and ageing reports
  • Review of annual financial statements
  • Calculation and processing of fund capital calls and distributions
  • Assist in the preparation and completion of the audit process for assigned relationships
  • Assist in managing staff and ensure that client deliverables are being met
  • Responsible for the consistency and accuracy of assigned relationships
  • Submission of regulatory and tax filings on behalf of clients
  • Regular interaction with clients, fund directors and other relevant parties
Applicants should possess (as a minimum)
  • A detailed understanding of Real Estate and REIT fund structures and the fund administration industry
  • A detailed understanding of Regulatory requirements
  • At least 8 to 10 years’ PQE in fund accounting
  • Advanced knowledge of e-Front / Yardi IA Module
  • An ability and desire to work to tight deadlines
  • An ability to multi-task and manage projects
  • Excellent interpersonal skills to develop working relationships with colleagues, clients, other divisions / offices of the bank and professional intermediaries
  • Excellent organizational skills
  • Excellent communication skills
Disclaimer

Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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