Client Services Manager

AWC STAFF SERVICES LTD; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading soil technology firm in the UK is seeking an experienced National Accounts Manager. The successful candidate will manage key accounts within the construction sector, ensuring exceptional customer care while driving sales and building relationships with stakeholders. A proven experience of at least 3 years in account management is required, along with strong organizational skills. This role offers excellent salary and benefits, and candidates with construction industry experience are preferred.

Benefits

Excellent salary and benefits package

Qualifications

• Minimum 3 years' experience in key account management and customer care.
• Proficiency in Microsoft Office Suite and relevant software.
• Strong organizational abilities and multitasking skills.

Responsibilities

• Manage key accounts in the construction industry.
• Drive sales and ensure exceptional customer care.
• Foster relationships with stakeholders including builders' merchants.

Skills

Key Account Management

Sales Leadership

Customer Care

Organizational Skills

Communication Skills

Interpersonal Skills

Multitasking

Problem-solving

Attention to Detail

Team Collaboration

Tools

Microsoft Office Suite

Job description

Our client, at the forefront of soil technology innovation, manufactures and distributes cutting‑edge soil drying agents to the UK's leading construction companies.

Due to continued growth they are looking to recruit an experienced and professional office based National Accounts Manager.

In this role, you will be responsible for managing key accounts within the construction industry, ensuring exceptional customer care, driving sales, and fostering strong relationships with stakeholders such as civil engineering companies, builders' merchants and housing developers etc.

Responsibilities

• Key Account Management
• Sales Leadership
• Customer Care
• Office Management
• Sales Order Processing
• Accounting

Qualifications

• Proven and minimum 3 years' experience in key account management and customer care.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with sales order processing and basic accounting principles.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to adapt to a fast‑paced and dynamic work environment.
• Problem‑solving mindset and attention to detail.
• Team player with the ability to collaborate across departments.
• Previous experience in the construction industry or related field is a plus.

In return our client offers an excellent salary and benefits package