Customer Service Manager jobs in France

Paid Social Account Manager – Starling Bank. MG OMD is looking for a Paid Social Account Manager to join the team working on Starling Bank – one of the UK’s leading digital banks and a recognised innovator in the financial services space. This is an excellent opportunity for an experienced paid social specialist to take on a pivotal role within a fast-moving, performance-focused account.

As Account Manager, you’ll be responsible for the day-to-day planning, execution and optimisation of paid social campaigns across key platforms – including Meta, TikTok and LinkedIn – ensuring activity is effective, efficient and aligned to Starling’s business objectives. The account spans a mix of brand and acquisition activity, with a strong emphasis on measurable performance.

You’ll work closely with the Account Director to shape strategy, manage client relationships, and deliver high-quality work at pace. You’ll also support junior team members and collaborate with creative partners, media owners and internal MG teams to ensure campaigns are well-integrated and insight-led.

This role is ideal for someone who thrives in a data-driven environment, enjoys balancing detail with strategy, and is looking to take ownership on a standout account.

• Plan and activate paid social campaigns across Meta, TikTok, LinkedIn and other relevant platforms
• Manage campaign setup, delivery and in-flight optimisation to hit agreed KPIs
• Own regular reporting, providing clear insight and recommendations to clients
• Help translate briefs into clear plans and collaborate with creative teams on asset delivery
• Build strong working relationships with clients, platforms and internal teams
• Support wider strategic planning and test-and-learn initiatives
• Mentor Account Executives, providing guidance and QA
• Keep up to date with platform changes, industry trends and regulatory considerations

What We’re Looking For

• Solid experience in paid social campaign management, ideally in a performance-led environment
• Strong knowledge of key platforms (Meta essential; LinkedIn and TikTok a plus)
• Ability to interpret data, identify insights and translate them into actionable recommendations
• Excellent attention to detail and comfortable managing multiple campaigns simultaneously
• Good communicator with experience handling client relationships
• A proactive, organised and collaborative approach
• Experience with financial services or app-based clients (preferred but not essential)
• If you're a confident paid social manager looking to make an impact on a fast-moving, digital-first brand, we’d love to hear from you.

MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying.

Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters.

MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards.

With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference.

So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational.

We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work.

In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024.

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely) to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.