Key Account Manager

DNA Recruit; Greater London; On-site; GBP 65,000 - 130,000; Full time

Job summary

A global technology partner in Central London is seeking a Key Account Manager to enhance growth across key media clients. The ideal candidate will have a proven sales track record and experience in SaaS/PaaS solutions. This role requires strong negotiation skills, relationship-building abilities, and a university degree. The position offers a competitive salary package with uncapped commission potential.

Qualifications

• 3–5+ years’ experience in SaaS/PaaS or Media Services.
• Proven track record in inside sales and face-to-face selling.
• Fluent English required.

Responsibilities

• Achieve and exceed quarterly sales and bookings targets.
• Strengthen relationships with studios and agencies.
• Identify renewal and new business opportunities.

Skills

Salesforce proficiency

Commercial acumen

Negotiation skills

Presentation skills

Relationship-building

Education

University degree

Job description

Overview

DNA Recruit are working with a pioneering Global Technology partner to the Media and Entertainment industry. They empower creative teams to collaborate securely and seamlessly across the globe through cutting-edge connectivity, SaaS/PaaS platforms, and unrivalled technical support. With a strong reputation and award-winning solutions, they provide trusted services to leading studios, broadcasters, production, post-production and VFX houses worldwide.

About the Role

As a Key Account Manager, you’ll be responsible for driving growth across a portfolio of high-profile clients in film, episodic TV, advertising and media. This is a new business and account development role, balancing renewals, upselling, and identifying fresh opportunities across existing and prospective accounts. You’ll take a proactive, consultative approach to understanding client challenges, shaping tailored solutions, and advancing opportunities to closure.

Responsibilities

• Achieve and exceed quarterly sales and bookings targets.
• Build, strengthen and expand relationships with studios, production/post-production companies, VFX houses and creative agencies.
• Identify opportunities for renewal, upsell and new business across assigned accounts and target prospects.
• Structure and sell profitable solutions that drive revenue growth.
• Maintain a strong pipeline through regular prospecting and disciplined CRM usage.
• Conduct a minimum of nine client/prospect meetings per week (Zoom or in-person).
• Attend and network at industry events to develop sustainable business relationships.
• Work cross-functionally with internal teams to resolve blockers and advocate for clients.
• Stay up to date with product knowledge and industry developments to provide informed, consultative advice.

Skills and Experience Required

• 3–5+ years’ experience in SaaS/PaaS, Media Services or Network Solutions, ideally within the Media & Entertainment sector.
• Proven track record in both inside sales and face-to-face selling.
• Strong commercial acumen and negotiation skills.
• Excellent presentation, communication and relationship-building ability.
• Self-starter with experience in managing multiple opportunities simultaneously.
• Proficiency in Salesforce (or similar CRM) preferred.
• University degree and fluent English required.

The Ideal Candidate

• Passionate about solving challenges for media customers through technology.
• Highly motivated, results-driven and able to work independently.
• Comfortable working in a fast-paced, entrepreneurial environment.
• Energetic and flexible, with a hands-on approach.
• UK-based and eligible to work in the UK.

Salary & Benefits

• Base Salary: £65,000 p.a.
• On-Target Earnings: £130,000 (uncapped commission, 5.5% rate).
• Location: Central London-based role, with client meetings and office attendance expected at least 3 days per week.
• Job Ref: 52220

DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.

Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.

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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.