10,000+

Customer Service Assistant jobs in United Kingdom

SaaS Customer Success Manager — Hybrid, Growth & Impact

IMT Resourcing Solutions

Birmingham
Hybrid
GBP 35,000 - 41,000
19 days ago
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Strategic Account Manager – Interventional Oncology, North UK

Boston Scientific

Birmingham
On-site
GBP 60,000 - 80,000
19 days ago

Guest Experience Host – Check-in & Concierge (5★)

Leonardo Hotels

Milton Keynes
On-site
GBP 60,000 - 80,000
19 days ago

Strategic Key Account Manager, FM & Cleaning Equipment

Cameo Consultancy (Recruitment)

Manchester
On-site
GBP 45,000 - 60,000
19 days ago

Head of Sales - Glazing & Façades Growth

Chase Taylor Recruitment Ltd

Birmingham
On-site
GBP 150,000 - 200,000
19 days ago
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Frontline Customer Experience Specialist

Portsmouth City Council

Gosport
On-site
GBP 25,000 - 26,000
19 days ago

Field Sales Exec – Waste Services (Car, Commission)

Recruit4Staff (Wrexham).

Leeds
On-site
GBP 28,000 - 35,000
19 days ago

New Build Homes Sales Executive: Lead a Fresh Development

Lovell

Taunton
On-site
GBP 80,000 - 100,000
19 days ago
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B2B Field Sales Exec – Energy/Telecoms (Leeds) Car & OTE

Niche Employment Solutions

Leeds
On-site
GBP 50,000 - 80,000
19 days ago

Grocery National Account Manager – FMCG Growth + Bonus & Car

McAllister Recruitment & Consultancy

Leeds
On-site
GBP 43,000 - 46,000
19 days ago

Strategic Senior Account Manager - Hybrid, Uncapped Commission

Aztrum

Brighton
Hybrid
GBP 35,000 - 45,000
19 days ago

Fitness Equipment Sales Advisor – 30h/wk & Uncapped Bonus

Fitness Superstore

Greater Manchester
On-site
GBP 60,000 - 80,000
19 days ago

Energy Solutions Sales Consultant — Heat Pumps

Hometree

North East
On-site
GBP 30,000 - 40,000
19 days ago

Field Sales Manager — Waste & Recycling Equipment

phs Group

East Midlands
On-site
GBP 30,000 - 50,000
19 days ago

Industrial Recruitment Account Manager – Doncaster

Ideal Recruit Ltd

United Kingdom
On-site
GBP 30,000 - 40,000
19 days ago

Strategic Account Manager – SME Growth & Engagement

Evri

Morley
Hybrid
GBP 30,000 - 45,000
19 days ago

Senior Account Manager — Hybrid, Global Brand Campaigns

McCann Enterprise

Greater London
Hybrid
GBP 35,000 - 55,000
19 days ago

Graduate B2B Sales Consultant: Fast-Track to 50k OTE + Car

Celsius Graduate Recruitment

Leeds
On-site
GBP 26,000 - 27,000
19 days ago

Senior SaaS Account Executive — Spend & Finance

Soldo

Greater London
Hybrid
GBP 60,000 - 90,000
19 days ago

Remote Client Growth & Success Manager

Times One Hundred

Greater London
Remote
GBP 32,000 - 45,000
19 days ago

Strategic Account Manager, UK & Ireland

Gartner

Greater London
Hybrid
GBP 60,000 - 80,000
19 days ago

US RegTech GRC Sales Executive – Growth & Closings

Captura Search

Greater London
Remote
GBP 59,000 - 90,000
19 days ago

Hybrid Inside Sales Executive - Restaurant Tech, London

Toast

Greater London
Hybrid
GBP 35,000 - 55,000
19 days ago

Used Car Sales Exec — Uncapped Commission + Company Car

Renault Retail Group UK

Greater London
On-site
GBP 25,000 - 51,000
19 days ago

Senior Account Manager — Experiential Staffing (Hybrid, London)

Elevate Global

Greater London
Hybrid
GBP 45,000 - 50,000
19 days ago

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SaaS Customer Success Manager — Hybrid, Growth & Impact
IMT Resourcing Solutions
Birmingham
Hybrid
GBP 35,000 - 41,000
Full time
19 days ago

Job summary

A financial technology business based in Birmingham is seeking a Customer Success Manager. You will onboard new clients, maintain strong relationships, and ensure ongoing client success. The role offers a salary of around £35,000 plus commission, along with benefits such as private medical insurance, life assurance, and 25 days annual leave. This is a hybrid position requiring 1-2 days in the office, with the rest working remotely.

Benefits

Private medical insurance
Life assurance
Competitive pension scheme
Electric car and cycle-to-work schemes
25 days annual leave plus bank holidays

Qualifications

  • Proven experience in Customer Success or Account Management within a software / technology environment.
  • Confident communicator, able to present to groups, lead client meetings.
  • Strong organisational skills, able to manage multiple clients, tasks and deadlines.

Responsibilities

  • Onboard new clients and set them up for long-term success.
  • Build strong relationships with key contacts.
  • Identify clients who may be at risk and put proactive support plans in place.

Skills

Proven experience in Customer Success or Account Management within a software / technology environment
Confident communicator
Strong organisational skills
Experience of renewal conversations, contract discussions, upselling and cross-selling
Comfortable using customer systems and data
Ability to multitask and manage your time effectively
Results-focused, client-centred
Hard-working, resilient and adaptable
A degree is helpful but not essential

Education

Relevant experience in customer success

Tools

HubSpot
Job description
A financial technology business based in Birmingham is seeking a Customer Success Manager. You will onboard new clients, maintain strong relationships, and ensure ongoing client success. The role offers a salary of around £35,000 plus commission, along with benefits such as private medical insurance, life assurance, and 25 days annual leave. This is a hybrid position requiring 1-2 days in the office, with the rest working remotely.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.