Frontline Customer Experience Specialist

Portsmouth City Council; Gosport; On-site; GBP 25,000 - 26,000; Part time

Job summary

A local government authority is seeking a motivated Customer Service Advisor for a 12-month temporary contract. This part-time role (21 hours per week) involves providing excellent front-line service at the Town Hall in Gosport. The ideal candidate will have experience in customer service, strong communication skills, and a positive attitude towards public interaction. Comprehensive training will be provided, and this role offers a salary ranging from £25,583 to £25,989 pro rata.

Qualifications

• Experience working with the public and basic computer skills.
• Ability to handle customer enquiries effectively.
• Motivated individual with a friendly demeanor.

Responsibilities

• Deliver a high standard of front-line services.
• Act as the first point of contact for customers.
• Ensure a positive and professional customer experience.

Skills

Sales Experience

Time Management

Order Management System

Customer Service

Dealership Experience

GM Vehicles

Retail Sales

Tire Service

Automotive Repair

OSHA

Service Writing

Automotive Service

Job description

A local government authority is seeking a motivated Customer Service Advisor for a 12-month temporary contract. This part-time role (21 hours per week) involves providing excellent front-line service at the Town Hall in Gosport. The ideal candidate will have experience in customer service, strong communication skills, and a positive attitude towards public interaction. Comprehensive training will be provided, and this role offers a salary ranging from £25,583 to £25,989 pro rata.