Customer Care Advisor jobs in Gran Bretaña

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Hackett

London, United Kingdom

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9a0daf029c42

12

29.04.2025

13.06.2025

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Who we are…

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

The project!

We are looking for a Sales Consultant to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives and to keep the shop properly ordered and up to date with the necessary products.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
• Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
• Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
• Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
• Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.

Requirements

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.