Part-Time Customer Service Specialist (Office-Based)

GoHenry; Farnborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading financial education firm in Farnborough is looking for a part-time Customer Service Representative. In this role, you will guide customers through their inquiries and provide solutions. Ideal candidates should have solid customer service experience, strong communication skills, and the ability to navigate multiple systems. The position offers a starting salary of £23,810 and a structured training program, ensuring you are well-prepared for customer interactions.

Qualifications

• Experience in contact centre, financial services, retail, or hospitality.
• Ability to explain and guide customers effectively.

Responsibilities

• Be the first point of contact for customer inquiries.
• Navigate customer queries and provide resolutions.
• Communicate via phone, in-app chat, and email.

Skills

Transferable customer service skills

High standard of written and verbal English

Comfortable with multiple systems

Passion for building rapport

Job description

A leading financial education firm in Farnborough is looking for a part-time Customer Service Representative. In this role, you will guide customers through their inquiries and provide solutions. Ideal candidates should have solid customer service experience, strong communication skills, and the ability to navigate multiple systems. The position offers a starting salary of £23,810 and a structured training program, ensuring you are well-prepared for customer interactions.