Hybrid Banking Customer Advisor – Great Training & Progression

HSBC; Motherwell; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading financial institution in Scotland is looking for customer service experts to join their team. The role requires strong people skills and a passion for helping others, with a starting salary of £24,000 and numerous benefits such as 33 days holiday and a hybrid working environment. Candidates must be UK residents over 18 with the right to work in the UK. The position offers career progression and comprehensive training.

Benefits

33 days holiday

Free BUPA healthcare

Onsite coffee shop

Health and wellbeing events

Subsidised onsite nursery

Qualifications

• Ability to listen to customers' requirements with empathy.
• Provide solutions by clearly communicating information.
• Comfortable following set processes.

Responsibilities

• Help customers with their needs providing friendly support.
• Work varied hours including evenings and weekends.
• Complete a six week onsite training programme.

Skills

Empathy

Active listening

Clear communication

Comfort with technology

Job description

A leading financial institution in Scotland is looking for customer service experts to join their team. The role requires strong people skills and a passion for helping others, with a starting salary of £24,000 and numerous benefits such as 33 days holiday and a hybrid working environment. Candidates must be UK residents over 18 with the right to work in the UK. The position offers career progression and comprehensive training.