Coordinator jobs in United Kingdom
Professional Standards Case Coordinator – South Wales Fire & Rescue Service
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Professional Standards Case Coordinator – South Wales Fire & Rescue Service
Job summary
A national standards organization is looking for a Professional Standards Case Coordinator to support the sensitive handling of workplace concerns. The role focuses on ensuring timely and accurate management of cases, working closely with internal and external stakeholders. Candidates should demonstrate strong attention to detail and the ability to interact with discretion and kindness. This position is vital in fostering a respectful workplace environment where individuals feel supported and valued.
Qualifications
- Strong focus and attention to detail in handling workplace issues.
- Ability to interact with discretion, neutrality, and kindness.
- Experience in providing clear documentation and organization.
Responsibilities
- Support fair and sensitive handling of workplace concerns.
- Ensure cases are organized, recorded, and progressed accurately.
- Work with investigators and managers to align with procedures.
The Professional Standards Case Coordinator supports the fair, consistent and sensitive handling of workplace concerns, including matters relating to conduct, behaviour, grievances and workplace issues. The postholder ensures cases are organised, recorded and progressed in a timely and accurate way so that everyone involved feels informed, supported and treated with dignity. They work closely with the Professional Standards Manager, internal and external investigators, managers and staff to make sure that processes run smoothly, respectfully and in line with procedures. The role requires calm focus and attention to detail. The Case Coordinator provides clear documentation and thoughtful organisation that reduces unnecessary stress and prevents avoidable harm. They must act with discretion, neutrality and kindness in every interaction.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.