Domestic Facilities Coordinator

Sodexo Ltd; Ipswich; On-site; GBP 29,000 - 30,000; Full time

Job summary

An international services provider is seeking a Domestic Facilities Coordinator at Ipswich Hospital. The successful candidate will oversee domestic and food service teams, ensuring a clean, safe environment for patients. Key responsibilities include leading staff, monitoring performance, and managing operational standards. The role requires experience in healthcare facilities, communication and leadership skills, along with GCSE qualifications. This position offers an inclusive team atmosphere and various benefits, making it a fulfilling opportunity.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high-street brands

Retirement savings plan and life insurance

Full training and protective uniform

Cycle to Work scheme

Flexible working opportunities

Qualifications

• Experience in healthcare facilities or frontline care.
• Supervisory experience with knowledge of HR processes.
• IT competency including Microsoft 365.

Responsibilities

• Oversee domestic and patient dining services to meet cleanliness standards.
• Lead, train and develop front-line colleagues.
• Monitor performance and manage rotas.

Skills

Communication skills

Leadership skills

Organizational skills

Flexibility

Education

GCSE Grade C/4 or above in English and Maths

Tools

Microsoft 365

Time and attendance systems

Job description

Domestic Facilities Coordinator – ESNEFT, Ipswich Hospital

Salary: £14.69 per hour based on Monday - Sunday 37.5hrs

Weekend Pay £19.34 phr

Location: Ipswich Hospital (ESNEFT)

Are you passionate about creating a clean, safe, and welcoming environment for patients and staff? Do you have experience leading teams in a healthcare or facilities setting? If so, we’d love to hear from you!

About the Role

As a Domestic Facilities Coordinator at Ipswich Hospital, you’ll play a vital part in ensuring patients receive care in a clean, safe, and comfortable environment. You’ll lead and support our domestic and food service teams, ensuring consistently high standards of cleanliness and service delivery across the hospital.

Your responsibilities will include:

• Overseeing domestic and patient dining services to meet the 2025 National Standards for Cleanliness.
• Leading, training and developing front‑line colleagues to ensure excellence in service delivery.
• Monitoring performance, managing rotas, and ensuring efficient use of resources.
• Building positive relationships with Sodexo colleagues, hospital staff and patients.
• Promoting a Zero Harm culture and maintaining the highest standards of health and safety.

About You

You’ll be an organised, people-focused individual with strong communication and leadership skills. You’ll bring:

• Experience in healthcare facilities or frontline care.
• Flexibility to work shifts 5 out of 7 days on a rota basis.
• Supervisory experience with knowledge of HR processes.
• GCSE Grade C/4 or above in English and Maths.
• IT competency, including Microsoft 365 and (ideally) time and attendance systems.

Why Join Us?

At Sodexo, we believe that great service starts with great people. In this role, you’ll be part of a supportive, inclusive team that takes pride in making a difference every day.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high‑street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater?

Apply now and bring your energy, purpose and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer and a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.