Parts Coordinator

Octane Recruitment; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Parts Coordinator in Birmingham to facilitate operations by managing parts requests and supporting service teams. The successful candidate will respond to customer inquiries, ensure timely delivery of parts, and monitor stock levels. Strong organisational skills and experience in a customer-facing role are essential. This is a full-time position offering up to £30,000 per annum with working hours from Monday to Friday, 8:00 am to 5:00 pm.

Qualifications

• Previous experience in a customer-facing role, ideally within a service or parts environment.
• Experience handling parts ordering, stock control, or service scheduling.
• Extensive organisational skills and attention to detail.
• Proficient in computer applications relevant to inventory and service management.

Responsibilities

• Handle requests for spare parts and ensure timely delivery.
• Support engineers by arranging parts and scheduling jobs efficiently.
• Respond to customer inquiries about parts availability.
• Monitor stock levels to avoid shortages.
• Prepare service reports and ensure compliance with company processes.
• Collaborate with depot staff and engineers to enhance customer service.

Skills

Customer-facing experience

Organisational skills

Attention to detail

Computer literacy

Tools

Inventory management systems

Service management systems

Job description

Parts Coordinator

Location: Birmingham

Salary: up to £30,000 per annum

Hours: Monday to Friday, 8:00am to 5:00pm

Ref: 29419

We are looking for a proactive and experienced Parts Coordinator to join our client in Birmingham. This role is key to ensuring smooth operations by managing parts requests, supporting service teams, and delivering exceptional customer service.

Key Responsibilities

• Handle requests for spare parts, place orders with suppliers, and ensure timely delivery.
• Support engineers and service teams by arranging parts and scheduling jobs efficiently.
• Respond to customer inquiries, resolve issues, and provide updates on parts availability and service progress.
• Monitor stock levels, track usage, and maintain accurate records to avoid shortages or delays.
• Prepare service reports, update systems with job details, and ensure compliance with company processes.
• Work closely with depot staff, engineers, and management to deliver seamless customer service.

Requirements

• Previous experience in a customer‑facing role, ideally within a service or parts environment, or in a technical background.
• Experience handling parts ordering, stock control, or service scheduling.
• Excellent organisational skills and attention to detail.
• Computer literacy and experience with inventory or service management systems.

How to Apply

If you are a motivated individual with a passion for the motor industry and the skills to excel in this role, apply today for immediate consideration.

All applications will be treated with the utmost confidentiality.