Parts Coordinator

Octane Recruitment Ltd; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in the UK is seeking a Parts Coordinator to manage parts requests and support service teams. Responsibilities include handling orders, monitoring stock levels, and delivering excellent customer service. The ideal candidate has experience in a customer-facing role within a service environment, is well-organized, and proficient in inventory management systems. This position offers a competitive salary and the chance to work in an essential support role for the motor industry.

Qualifications

• Experience in a customer-facing role, ideally in a service or parts environment.
• Experience handling parts ordering and stock control.
• Excellent attention to detail and organisational skills.

Responsibilities

• Handle requests for spare parts and place orders with suppliers.
• Support engineers by arranging parts and scheduling jobs.
• Respond to customer inquiries and resolve issues.

Skills

Customer service

Parts ordering

Stock control

Organisational skills

Computer literacy

Tools

Inventory management systems

Service management systems

Job description

Parts Coordinator (Ref: 29419) – Location: Birmingham, Salary: up to £30,000 per annum, Hours: Monday to Friday, 8:00am to 5:00pm

We are looking for a proactive and experienced Parts Coordinator to join our client in Birmingham. This role is key to ensuring smooth operations by managing parts requests, supporting service teams, and delivering exceptional customer service.

Key Responsibilities

• Handle requests for spare parts, place orders with suppliers, and ensure timely delivery.
• Support engineers and service teams by arranging parts and scheduling jobs efficiently.
• Respond to customer inquiries, resolve issues, and provide updates on parts availability and service progress.
• Monitor stock levels, track usage, and maintain accurate records to avoid shortages or delays.
• Prepare service reports, update systems with job details, and ensure compliance with company processes.
• Work closely with depot staff, engineers, and management to deliver seamless customer service.

Requirements

• Previous experience in a customer‑facing role, ideally within a service or parts environment, or a technical background.
• Experience handling parts ordering, stock control, or service scheduling.
• Excellent organisational skills and attention to detail.
• Computer literacy and experience with inventory or service management systems.

How to Apply

If you are a motivated individual with a passion for the motor industry and the skills to excel in this role, apply today for immediate consideration. All applications will be treated with the utmost confidentiality.

Consultant: William Olivier – Octane Recruitment