Coordinator jobs in United Kingdom

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Vistry Group

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b2e7429b6c7f

15

12.08.2025

26.09.2025

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Role Overview

In a Nutshell…

We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Southern, based at our Basingstoke office. This role combines customer service responsibilities with vital administrative and analytical functions to support the smooth operation of our customer journey and back-office processes.

As our Customer Service Coordinator, you will focus more on back-office administration, liaising with customers, partners, technicians, and subcontractors to ensure timely resolution of customer service cases within SLA. Additionally, you will be responsible for monitoring auto-processing systems, managing charge recovery needs, and analyzing key data to support continuous improvement.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let’s cut to the chase, what’s in it for you…

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity, and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…