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Customer Care Technician
Job summary
A leading housebuilding company in Sheffield is seeking a skilled Customer Care Technician to maintain quality in newly built homes. The role involves a variety of repair tasks, including joinery and painting, while ensuring compliance with industry standards. Ideal candidates will have practical experience, excellent customer service skills, and a full UK driving licence. Benefits include a company vehicle, performance bonus, and 26 days annual leave, among others.
Benefits
Qualifications
- Experience in maintenance or repair technician roles in construction or residential property.
- Strong practical skills including joinery, plastering, and painting.
- Attention to detail and a commitment to tidy work areas.
Responsibilities
- Complete outstanding repairs to a high standard.
- Ensure compliance with industry guidelines and building standards.
- Maintain vehicle cleanliness and stock levels.
Skills
Education
We are seeking a skilled Customer Care Technician for one of our Housebuilding clients, to help maintain the quality, condition, and functionality of newly built homes across the Midlands. The role involves carrying out a wide range of repair and finishing tasks, including joinery, painting, plastering, filling, and other related duties.
- Complete all outstanding repair and remedial tasks to a high standard, prioritising safety at all times
- Carry out work in line with current industry guidelines and relevant building standards
- Ensure all required documentation is completed accurately and on time
- Represent the organisation in a professional and customer-focused manner
- Monitor and maintain stock levels within the company vehicle
- Keep the work vehicle clean, well‑maintained, and organised
- Previous experience as a maintenance or repair technician within construction, residential property, or similar fields
- Practical skills in joinery, plastering, painting, mastic work, filling, and general repairs
- Strong organisational and time-management abilities
- Excellent customer-service approach, with honesty and reliability
- High attention to detail and a commitment to maintaining tidy work areas
- Confident using tools, equipment, and basic mobile technology
- Problem-solving mindset and ability to work independently
- Full UK driving licence
- Company vehicle and fuel card
- 26 days annual leave plus bank holidays
- Option of a company car or car allowance
- Performance-related bonus scheme
- Holiday purchase scheme
- Company pension plan
- Private medical cover
- Health and wellbeing membership
- Life assurance
- Employee share scheme
- Retail and lifestyle discounts
- Ongoing development and training opportunities
Linsco is acting as an Employment Agency in relation to this vacancy
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.