Customer Support Specialist - 12-Month FTC, Remote

ZEGO; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading commercial motor insurance provider is seeking a Customer Support Executive for a 12-month FTC in London. You will support customers via phone, email, and live chat, ensuring high satisfaction levels. Ideal candidates have experience in customer service, strong communication skills, and the ability to multitask. Join a dynamic team that values growth and flexibility in a supportive work environment.

Benefits

Private medical insurance

Company share options

Generous holiday allowance

Qualifications

• Proven skills in a high performing target-driven customer service environment.
• Obsession with customer experience and advocacy.
• Ability to listen to customer needs and build rapport.

Responsibilities

• Assist customers via phone, email, and LiveChat.
• Ensure customer satisfaction through professional support.
• Maintain a positive and professional attitude.

Skills

Customer service experience

Detail-oriented

Communication skills

Multitasking

Job description

A leading commercial motor insurance provider is seeking a Customer Support Executive for a 12-month FTC in London. You will support customers via phone, email, and live chat, ensuring high satisfaction levels. Ideal candidates have experience in customer service, strong communication skills, and the ability to multitask. Join a dynamic team that values growth and flexibility in a supportive work environment.