Assistant Customer Service jobs in United Kingdom

Location: Wonatge

Salary: Up to £35,000 with £9,000 commission

Purdicom is a dynamic and fast-growing technology distributor, specialising in high-demand wireless, cloud, and security solutions. We are an award-winning business and a recognised industry leader in continual rapid growth since 2005. Our headquarters are situated in stunning modern barn conversions right in the heart of the Oxfordshire countryside.

We are looking for a key Account Manager to join our team, act as a trusted advisor, and manage relationships with our valued reseller and MSP partners.

You will be the face of Purdicom for a vital portfolio of partners, responsible for driving significant revenue and ensuring long-term satisfaction.

• Retain, manage, and grow a portfolio of existing reseller and MSP accounts.
• Identify and develop new business opportunities within your territory.
• Understand client needs and provide tailored solutions using Purdicom's best-in‑class vendor portfolio.
• Meet or exceed monthly and quarterly sales targets.
• Build strong working relationships with vendors and internal teams (technical, logistics, marketing) to deliver end‑to‑end solutions.
• Attend vendor training sessions and stay current on product offerings and market trends.

• Proven Experience: Demonstrated experience in a B2B sales or account management role, ideally within IT or technology distribution.
• Driven & Target‑Oriented: You are self‑motivated, tenacious, and focused on meeting and exceeding targets.
• Communication Excellence: Excellent communication and interpersonal skills, with the ability to build strong working relationships both internally and externally.
• Organised: Ability to manage multiple accounts and priorities simultaneously and maintain accurate records in CRM systems.
• Technical Aptitude (Bonus): A strong understanding of wireless, networking, security, or cloud technologies is preferred.

We believe in a culture where you feel valued and supported. Our friendly and collaborative team works closely to ensure continued success, and we believe in sharing that success with our employees. We offer a highly competitive benefits package, including:

• Uncapped commission
• Hybrid Working
• Learning and Development Plan (including the Purdicom Pathway Training Platform)
• Motivosity Reward and Recognition system
• On‑Site Gym
• 25 days of holiday + 1 well‑being day + Birthday day
• Anniversary Bonus
• Fun perks like Purdi Perk vouchers, a pool table, and Batak
• Pension Scheme, Medical Scheme, Life Insurance, and Free Parking

Ready to join a team that's going places? Apply now and become our next Account Manager!

If you feel you are a suitable candidate and would like to work for Purdicom, please click apply to be redirected to our website to complete your application.