Showroom Sales Advisor

Time Appointments; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury company based in Bury St Edmunds is seeking a Showroom Sales Advisor to join their team. The role involves making outbound calls, confirming showroom appointments, and providing excellent aftersales service. Ideal candidates will have experience in customer service, particularly in luxury retail. This is a full-time position requiring flexibility to work on Saturdays, offering a competitive salary and benefits such as healthcare and a pension.

Benefits

Competitive salary package

Competitive holiday allowances

Company pension

Healthcare benefits

2 volunteering days each year

Qualifications

• Candidates should have prior customer service experience.
• Experience in luxury retail or showroom settings is preferred.

Responsibilities

• Make outbound calls to customers.
• Arrange samples for dispatch and confirm appointments.
• Create quotations and process payments.

Skills

Customer service experience (face to face)

Experience in luxury retail/showroom

Job description

Time Appointments are currently recruiting on behalf of a luxury company based in Bury St Edmunds who are currently recruiting for a Showroom Sales Advisor. This is a fantastic opportunity for an ambitious individual looking to progress their career within sales.

Key Duties & Responsibilities:

• Making outbound calls to customer database
• Arranging samples to be dispatched
• Answering incoming sales calls
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival
• Creating quotations, arranging deliveries, processing payments, and providing outstanding aftersales service
• Updating the CRM system with relevant client information and daily activity

Skills & Experience Required:

• Someone with customer service experience (face to face)
• Experience working within luxury retailers / showroom

Working hours:

37 hours per week, with 2 days off. Must be open to working most Saturdays

Opening hours:

Monday-Friday 9am-5pm, Saturday 9:30am-5pm, Sunday: Closed

Benefits

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Competitive holiday allowances
• Company pension.
• Healthcare benefits
• 2 volunteering days each year.