Aftersales Manager

The Recruitment Solution; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global automotive group is seeking an experienced Aftersales/Service Manager to lead a team in Peterborough. The role includes overseeing the service department to drive performance and ensure customer satisfaction. Enjoy attractive benefits such as 33 days of leave, retail discounts, and a company pension scheme. This is a unique opportunity for professional growth in a supportive environment.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

Paid volunteer day

Qualifications

• Experience in managing automotive service teams.
• Strong leadership skills to motivate and guide staff.
• Ability to drive high performance and manage underperformance.

Responsibilities

• Lead and manage a team of automotive professionals.
• Oversee productivity and resource management in the service department.
• Ensure high levels of customer satisfaction.

Skills

Leadership and team management

Performance management

Customer satisfaction focus

Reporting and analytics

Job description

Aftersales/Service Managers, We have a rare opportunity for an experienced Aftersales/Service Manager to join a successful, global automotive group, you'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim!

Aftersales Manager Benefits:

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with the company pension scheme
• Balance home and work with the industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with the cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with the company share purchase plan
• Keep learning and growing with the training and development opportunities for everyone.
• Life assurance with the option to increase cover
• They are open to flexible working options

Aftersales Managers duties include:

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
• Oversee the service department, managing resource levels and productivity
• Accurately produce dealership reporting, in line with group reporting frameworks
• Support the dealership to consistently achieve high levels of customer satisfaction

If you are a successful Aftersales/Service Manager who lives within commuting distance of Peterborough, please apply today!

To apply for this vacancy you can email (url removed). Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed).