Depot Operations & Customer Experience Specialist

Anglian Home Improvements; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of home improvement solutions is seeking an Office Administrator to support operations in Manchester. The ideal candidate will excel at customer service, coordinate installation teams, manage schedules, and resolve operational issues to create positive customer experiences. Responsibilities include maintaining accurate records, processing orders, and ensuring project execution meets high standards. Join a supportive team and make a difference in this thriving workplace.

Benefits

Competitive salary

Pension

31 days holiday plus birthday off

Paid time off to volunteer

Comprehensive health benefits

Heavily discounted gym memberships

Career development opportunities

Qualifications

• Detail-oriented and customer-focused individual required.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Deliver exceptional customer service as the main contact point.
• Coordinate installation teams and ensure smooth project execution.
• Maintain accurate records related to installations.
• Resolve operational issues efficiently.
• Process purchase orders and reconcile invoices.

Skills

Excellent communication and interpersonal skills

Strong organisational abilities

Proficiency in Microsoft Office suite

Familiarity with CRM software

Job description

A leading provider of home improvement solutions is seeking an Office Administrator to support operations in Manchester. The ideal candidate will excel at customer service, coordinate installation teams, manage schedules, and resolve operational issues to create positive customer experiences. Responsibilities include maintaining accurate records, processing orders, and ensuring project execution meets high standards. Join a supportive team and make a difference in this thriving workplace.