Export Contracts Specialist — Customer Support & Delivery

Premier Work Support; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A long-established manufacturing company in the City of London is seeking a Contracts and Export Customer Support Administrator to join their contracts team in a permanent position. This role involves coordinating project orders, managing customer communication, and ensuring effective delivery processes. The ideal candidate will have strong communication skills, experience in customer service or logistics, and be proficient in Microsoft applications. This position offers a supportive work environment and opportunities for development.

Benefits

Excellent benefits

Supportive working environment

Opportunities for development

Qualifications

• Experience in customer service or logistics is beneficial.
• Proven record in an administrative role with strong IT literacy.
• Project management experience is advantageous.

Responsibilities

• Support sales, contracts, and export functions by coordinating project orders.
• Manage customer communication and ensure smooth delivery processes.
• Liaise with customers and internal departments for accurate delivery information.
• Handle customer queries and provide ongoing project support.
• Build delivery/installation plans and coordinate with installation teams.

Skills

Strong communication skills

Organisational skills

Customer service experience

Problem-solving approach

Tools

Microsoft applications

Job description

A long-established manufacturing company in the City of London is seeking a Contracts and Export Customer Support Administrator to join their contracts team in a permanent position. This role involves coordinating project orders, managing customer communication, and ensuring effective delivery processes. The ideal candidate will have strong communication skills, experience in customer service or logistics, and be proficient in Microsoft applications. This position offers a supportive work environment and opportunities for development.