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London Southend Airport Company Limited
Public Relations Officer
Job summary
A professional organisation in London is seeking a Public Relations Officer to ensure a seamless client experience. This role requires strong client service and organisational skills. Responsibilities include coordinating airport transfers and supporting logistics operations. The ideal candidate will have excellent communication skills and proficiency in Microsoft Office. A competitive salary and benefits package are offered.
Benefits
Qualifications
- General knowledge of logistics systems.
- Strong awareness of Health & Safety procedures.
- Ability to work independently and demonstrate strong initiative.
- A high standard of professionalism and attention to detail.
Responsibilities
- Meet and greet clients at airports, ensuring a professional experience.
- Coordinate airport transfers and manage vehicle allocations.
- Support head of logistics with departmental organisation.
- Monitor and report misuse of fleet vehicles.
- Address and elevate operational issues when required.
- Ensure staff receive suitable training for their duties.
Skills
Join a professional and dedicated team where your skills in client service and organisational coordination will play a vital role. We are seeking a Public Relations Officer to act as the first point of contact for our clients, ensuring a polished, warm, and seamless meet‑and‑greet experience that reflects the high standards of our organisation.
As a Public Relations Officer, you will ensure that all client arrivals, departures, and related logistics are handled smoothly and professionally. You will coordinate airport transfers, welcome clients personally, and support the wider logistics team to maintain a high level of service and operational efficiency.
- Meet and greet clients at airports and designated locations, ensuring a welcoming and professional experience.
- Coordinate airport transfers and manage timely vehicle allocations for all arrivals and departures.
- Support the Head of Logistics with departmental organisation, staff discipline, and welfare.
- Monitor and report any misuse of fleet vehicles.
- Address and elevate any operational issues when required.
- Ensure staff receive suitable training for their duties and assist with end‑of‑season staff assessments.
- Undertake any additional responsibilities as requested within the scope of the role.
- General knowledge of logistics systems.
- Strong awareness of Health & Safety procedures.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Essential).
- Ability to work independently and demonstrate strong initiative.
- A high standard of professionalism, confidentiality, and attention to detail.
- A supportive and collaborative working environment.
- Opportunities for ongoing development and skill building.
- The chance to work closely with clients and represent a respected organisation.
- Competitive salary and benefits package.
If you are a confident, well‑presented, and client‑focused professional who takes pride in delivering exceptional service, we'd love to hear from you.
Join us and be part of an organisation that values professionalism, integrity, and excellence.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.