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Remote Technical Account Manager — Client Success
Descrizione del lavoro
A leading technology company is searching for a skilled Technical Account Manager to support large clients in areas like life safety and business continuity. You will manage project deployments, conduct training sessions, and ensure high customer satisfaction through effective solutions. The ideal candidate has 8-10 years of experience in emergency management and strong communication skills. This position offers a competitive salary and comprehensive benefits package, with a requirement for willingness to travel extensively, particularly in North America.
Servizi
Competenze
- 8-10 years of experience in emergency management, public safety, or risk management.
- 3+ years in a customer-facing support or consulting role.
- Strong project management and technical skills.
Mansioni
- Manage deployment planning and technical issue resolution.
- Conduct stakeholder meetings and maintain account records.
- Produce integration requirements specifications based on customer interactions.
Conoscenze
Formazione
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.