Remote Head of CRM & Omnichannel Growth

Jobgether; À distance; EUR 68 000 - 86 000; Plein temps

Résumé du poste

A leading recruitment platform is seeking a Remote Head of CRM to develop and implement an omnichannel CRM strategy. The role involves leading a dynamic team, optimizing CRM processes, and driving data-informed marketing campaigns. The ideal candidate has a Master's degree in Marketing, 8+ years of experience in CRM, and strong leadership skills. Benefits include remote work options, meal vouchers, paid closure, and profit-sharing bonuses.

Prestations

Remote work options with flexible office arrangements

Five days of paid closure per year

Meal vouchers

Activities and offers organized by the employee committee

Profit-sharing bonuses

Company events and gatherings

Access to professional development content

Qualifications

• Master's degree in Marketing or equivalent.
• Minimum of 8 years of experience in CRM and commercial engagement.
• Strong familiarity with CRM tools, particularly Salesforce.
• Excellent communication and team management skills.
• Proven leadership in restructuring CRM departments and improving processes.

Responsabilités

• Develop the overarching CRM strategy to maximize customer base value.
• Supervise and direct the CRM team, including commercial managers and technical experts.
• Ensure data integrity and quality within the CRM system.
• Design and manage multichannel marketing campaigns with a focus on email marketing.
• Measure and analyze campaign performance to improve efficacy using KPIs.

Connaissances

CRM strategy development

Team management

Data analysis

Salesforce proficiency

Formation

Master's degree in Marketing or equivalent

Outils

Salesforce

Description du poste

A leading recruitment platform is seeking a Remote Head of CRM to develop and implement an omnichannel CRM strategy. The role involves leading a dynamic team, optimizing CRM processes, and driving data-informed marketing campaigns. The ideal candidate has a Master's degree in Marketing, 8+ years of experience in CRM, and strong leadership skills. Benefits include remote work options, meal vouchers, paid closure, and profit-sharing bonuses.