Remote Technical Account Manager — Client Success

Jobgether; À distance; EUR 101 000 - 116 000; Plein temps

Résumé du poste

A leading technology company is searching for a skilled Technical Account Manager to support large clients in areas like life safety and business continuity. You will manage project deployments, conduct training sessions, and ensure high customer satisfaction through effective solutions. The ideal candidate has 8-10 years of experience in emergency management and strong communication skills. This position offers a competitive salary and comprehensive benefits package, with a requirement for willingness to travel extensively, particularly in North America.

Prestations

Competitive salary range

Comprehensive healthcare benefits

401(k) plan with company match

Paid time off

Fitness reimbursement programs

Qualifications

• 8-10 years of experience in emergency management, public safety, or risk management.
• 3+ years in a customer-facing support or consulting role.
• Strong project management and technical skills.

Responsabilités

• Manage deployment planning and technical issue resolution.
• Conduct stakeholder meetings and maintain account records.
• Produce integration requirements specifications based on customer interactions.

Connaissances

Emergency management

Project management

Technical consultancy

Customer relationship management

Analytical skills

Formation

Bachelor's Degree in a related field

Outils

Microsoft Office Suite

Salesforce

Asana

SaaS applications

Description du poste

A leading technology company is searching for a skilled Technical Account Manager to support large clients in areas like life safety and business continuity. You will manage project deployments, conduct training sessions, and ensure high customer satisfaction through effective solutions. The ideal candidate has 8-10 years of experience in emergency management and strong communication skills. This position offers a competitive salary and comprehensive benefits package, with a requirement for willingness to travel extensively, particularly in North America.